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Al Piemonte Nissan - Service Center

Melrose Park, IL

3.8
1,325 Reviews

1,325 Reviews of Al Piemonte Nissan - Service Center

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January 15, 2019

Excelent Alpiemonte is a good place to buy a car, good people, that can help. Good prices , and excellent car services , i recommend sergio lopez as seller More

by Maggy gorostieta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maulik Patel, Rosendo "Chendo" Serrano Serrano, Sergio Lopez, Michelle Levato, David Rea
Jan 16, 2019 -

Al Piemonte Nissan responded

We appreciate your input, Maggy. We're glad to hear that you are consistently impressed with the service we offer at our dealership. If there is anything more we can do for you please come back and see us any time! Take care! James Douvas | General Manager | james@apnissan.com

January 15, 2019

Tire repair Came in with a flat tire, and they repaired it very quickly and I was back on the road. The service department always takes good care of me. More

by ANTHONYMARCHESE94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan, Michelle Levato
Jan 15, 2019 -

Al Piemonte Nissan responded

Anthony, it’s great to know that our team provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Regards, James Douvas | General Manager | james@apnissan.com

January 14, 2019

Excellent customer service All the employees were friendly and provided excellent customer service. Was very satisfied with overall visit and service. Definitely recommend and w More

by avilajeannet2494
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Ramirez, David Rea
Jan 15, 2019 -

Al Piemonte Nissan responded

This is the excellent experience we seek to provide! Thank you so much for your kind words! Regards, James Douvas | General Manager | james@apnissan.com

January 14, 2019

Experience I've bought my car here at Al Piemonte Nissan and my service experience is getting lower and lower. The staff used to be friendly, caring, and informa More

by Brandon C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Rea
Jan 15, 2019 -

Al Piemonte Nissan responded

We’d like to thank you for sharing details of your recent experience at our service center. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so I can discuss your experience and learn more. I look forward to hearing from you. Regards, James Douvas | General Manager | james@apnissan.com

Jan 16, 2019 -

Brandon C. responded

Just had the chance to speak with the manager (Anthony) and was very friendly and caring to my situation. Really had time to hear out what happened that day at the dealership and apologized for his staff. Definitely will give Al Piemonte Nissan one more shot to see how customer service is or has changed. Thank you for listening and understanding Anthony.

January 11, 2019

Great team I continue to come to this location because of the service I receive. So far all my visits have been positive so it feels good to know that when I go, More

by stephgomez0803
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Rivera and Juan Beccera
Jan 13, 2019 -

Al Piemonte Nissan responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Regards, James Douvas | General Manager | james@apnissan.com

January 08, 2019

Overpriced but good service I called to set up an appointment. The young lady was very nice. She told me I could get a loaner when I dropped off my car since I had no way of ge More

by C31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny
Jan 09, 2019 -

Al Piemonte Nissan responded

We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact me so we can address and remedy your concerns. Regards, James Douvas | General Manager | james@apnissan.com

January 07, 2019

Great experience Mike Jones and his team went above and beyond on my previous visit when I had an unusual problem due to a mouse living in my engine. On this visit the More

by KRogue2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Jones
Jan 07, 2019 -

Al Piemonte Nissan responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Regards, James Douvas | General Manager | james@apnissan.com

January 07, 2019

Recall Brought car in for recall, which turned out didn't need any replacement. Arrived 9:30am for appt. Saw car pulled in bay about 9:45. Saw car pulled out More

by FEIFDOGG
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Manuel is listed on my receipt
Jan 08, 2019 -

Al Piemonte Nissan responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Regards, James Douvas | General Manager | james@apnissan.com

January 06, 2019

DONT GO!!! I came from out of town and needed a oil change. I Could have waited till I got back home in Michigan, but I wasn't doing anything at that time so I More

by Jj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Manuel
January 06, 2019

Service I was very satisfied with the service department staff and the pricing of the service department. Hope to see special service discount prices offer ve More

by asmarino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar
Jan 07, 2019 -

Al Piemonte Nissan responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Regards, James Douvas | General Manager | james@apnissan.com

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