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Al Piemonte Nissan - Service Center

Melrose Park, IL

3.8
1,325 Reviews

1,325 Reviews of Al Piemonte Nissan - Service Center

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December 12, 2018

Customer Satisfaction ! I was greeted as soon as I walked in. My visit consisted of Great help, fixed problem, great communication, standard wait time, and friendly staff! More

by AMWBH06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giuliano Scola, David Rea
Dec 13, 2018 -

Al Piemonte Nissan responded

Thanks for sharing your positive experience with us. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Take care! Kind regards, James Douvas | General Manager | james@apnissan.com

December 12, 2018

Routine service Went in for tire repair and added an oil change while I waited. Friendly knowledgeable staff got car sooner than expected. Clean facilities and good c More

by gd487gr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Charalampous, Paul DeFillipis, Michelle Levato, David Rea
Dec 13, 2018 -

Al Piemonte Nissan responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Best regards, James Douvas | General Manager | james@apnissan.com

December 11, 2018

Oil change and overall inspection. After I pulled into the service department, I was greeted by a CSR, and asked what brings me in today. I explained that I needed an oil change and was More

by BRONAUGH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel Molina
Dec 12, 2018 -

Al Piemonte Nissan responded

Thank you for the glowing review! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If you need anything else for your vehicle, please let us know. Kind regards, James Douvas | General Manager | james@apnissan.com

December 07, 2018

Not so good! Took my Murano Friday night for diagnosed, not getting an answer til Sat. night after I went to service desk to find out they never look in the drop o More

by Turbotrino
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guys in the service desk
Dec 10, 2018 -

Al Piemonte Nissan responded

Thank you for alerting us to this issue. We are currently looking into this matter. Please feel free to reach out to me directly if you would like to discuss your concerns further. Regards, James Douvas | General Manager | james@apnissan.com

December 07, 2018

Service Dept I went in to get my oil changed. I experienced a small issue with my battery and testing. I called David, he made sure my battery was replaced with no More

by gabbiealbrooks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Zamora, Anthony Leo, Eric Salazar, Carlos Rodriguez , David Rea
Dec 10, 2018 -

Al Piemonte Nissan responded

Gabbie, we appreciate your kind words about the entire service team. Thank you for continually choosing Al Piemonte Nissan for your vehicles’ service needs. Kind regards, James Douvas | General Manager | james@apnissan.com

December 06, 2018

Great service Great customer service and everyone is very pleasant and attentive. I always bring my car here and have never had an issue. I appreciate the fact that More

by MS.MARTINEZ5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daisy
Dec 07, 2018 -

Al Piemonte Nissan responded

Thank you for leaving us your positive review, Ms. Martinez. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Al Piemonte Nissan for your vehicles’ service needs. Best regards, James Douvas | General Manager | james@apnissan.com

December 04, 2018

Service Wait time was long, but its always been that way. Service is great, and the people are great. Just kinda annoying everytime you go to service your car More

by KARENRUIZ15761
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manuel
Dec 05, 2018 -

Al Piemonte Nissan responded

Thank you for the open and honest feedback, Karen. We appreciate hearing all comments, so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. Regards, James Douvas | General Manager | james@apnissan.com

December 04, 2018

Easy and Simplw This dealership was very attentive to my needs. Got what I wanted done and did it in a timely fashion. I appreciate the customer service and the satis More

by JGALLEGOS24.JG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Bautista
Dec 05, 2018 -

Al Piemonte Nissan responded

We’re delighted to hear of your positive experience at our dealership. It was our pleasure doing business with you. Kind regards, James Douvas | General Manager | james@apnissan.com

December 02, 2018

Great service!! Great experience every time... I have no complaints when it comes to getting my service done or buying a new car for myself or my wife. Mike Gaddy is More

by MOVEMASTERS08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Gaddy
Dec 03, 2018 -

Al Piemonte Nissan responded

Thank you for this great review! Mike is truly an exceptional employee and we appreciate him for giving you a great experience. Best regards, James Douvas | General Manager | james@apnissan.com

December 01, 2018

Outstanding customer service and support . I really enjoyed the experience , that I encountered. Especially coming from a dealer ship, that is very rude , tried to gouge me on pricing More

by Jr490@nissan murano 20090
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Bautista and @ ultimate body & repair mel.
Dec 03, 2018 -

Al Piemonte Nissan responded

Thank you for your review and for choosing our dealership. I'm happy that you enjoyed your service experience and I'm looking forward to having you again in the future. Best regards, James Douvas | General Manager | james@apnissan.com

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