Al Piemonte Nissan - Service Center
Melrose Park, IL
1,325 Reviews of Al Piemonte Nissan - Service Center
Customer Satisfaction ! I was greeted as soon as I walked in. My visit consisted of Great help, fixed problem, great communication, standard wait time, and friendly staff! ! I was greeted as soon as I walked in. My visit consisted of Great help, fixed problem, great communication, standard wait time, and friendly staff! More
Routine service Went in for tire repair and added an oil change while I waited. Friendly knowledgeable staff got car sooner than expected. Clean facilities and good c Went in for tire repair and added an oil change while I waited. Friendly knowledgeable staff got car sooner than expected. Clean facilities and good coffee akso More
Oil change and overall inspection. After I pulled into the service department, I was greeted by a CSR, and asked what brings me in today. I explained that I needed an oil change and was After I pulled into the service department, I was greeted by a CSR, and asked what brings me in today. I explained that I needed an oil change and was concerned about a squeaking noise on the front, left, brakes. Notes were taken, I was told the est wait time, and asked to have a seat in the waiting lounge. Once my vehicle was complete, the overall service was explained, I was given my paperwork, escorted to the cashier, and was told to have a great weekend. More
Not so good! Took my Murano Friday night for diagnosed, not getting an answer til Sat. night after I went to service desk to find out they never look in the drop o Took my Murano Friday night for diagnosed, not getting an answer til Sat. night after I went to service desk to find out they never look in the drop off box for my keys. After knowing how much is was going to cost me for spark plugs, battery and injectors cleaning I decided to go later that night to pick up my truck and they didn’t have my keys ready by the cashier so I had to wait till Monday night to get my truck. Careless service More
Service Dept I went in to get my oil changed. I experienced a small issue with my battery and testing. I called David, he made sure my battery was replaced with no I went in to get my oil changed. I experienced a small issue with my battery and testing. I called David, he made sure my battery was replaced with no extra charge. He was respectful and personable. Eric is great also. He has a great personality and is very helpful. Carlos and Oscar are great also. I have been coming here since 2013. More
Great service Great customer service and everyone is very pleasant and attentive. I always bring my car here and have never had an issue. I appreciate the fact that Great customer service and everyone is very pleasant and attentive. I always bring my car here and have never had an issue. I appreciate the fact that they always keep me updated throughout my visit. More
Service Wait time was long, but its always been that way. Service is great, and the people are great. Just kinda annoying everytime you go to service your car Wait time was long, but its always been that way. Service is great, and the people are great. Just kinda annoying everytime you go to service your car they ALWAYS hassel you on buying another vehicle or refinancing. More
Easy and Simplw This dealership was very attentive to my needs. Got what I wanted done and did it in a timely fashion. I appreciate the customer service and the satis This dealership was very attentive to my needs. Got what I wanted done and did it in a timely fashion. I appreciate the customer service and the satisfaction was over average More
Great service!! Great experience every time... I have no complaints when it comes to getting my service done or buying a new car for myself or my wife. Mike Gaddy is Great experience every time... I have no complaints when it comes to getting my service done or buying a new car for myself or my wife. Mike Gaddy is awesome!! More
Outstanding customer service and support . I really enjoyed the experience , that I encountered. Especially coming from a dealer ship, that is very rude , tried to gouge me on pricing I really enjoyed the experience , that I encountered. Especially coming from a dealer ship, that is very rude , tried to gouge me on pricing and service was very subpar. More