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Al Piemonte Nissan - Service Center

Melrose Park, IL

3.9
1,328 Reviews

1,328 Reviews of Al Piemonte Nissan - Service Center

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November 18, 2018

Very helpful and friendly people They are people who care about customers’ satisfaction. Since the moment you arrive the person who takes care of you keeps track of the timing and kee More

by igetazul44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Rea
Nov 19, 2018 -

Al Piemonte Nissan responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with their overall experience. Always feel free to call or stop by if there is anything else we can do to help you. Kind regards, James Douvas | General Manager | james@apnissan.com

November 18, 2018

Good service very nice and quick service, especially for a Saturday. Nice young man who checked me in. only took 45 minutes from start to finish. good job More

by ladyj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giuliano Scola
Nov 19, 2018 -

Al Piemonte Nissan responded

We’re delighted to hear of your positive experience at our dealership. It was our pleasure doing business with you. Kind regards, James Douvas | General Manager | james@apnissan.com

November 18, 2018

Purchased and Service. I purchased my 2017 Hyundai Santa fe here, great experience and straight to the point. Their service department is very professional. Would recommend More

by Leaf345
Recommend Dealer
Yes
Employees Worked With
Rosendo "Chendo" Serrano Serrano, Paul DeFillipis, Juan Avila
Nov 19, 2018 -

Al Piemonte Nissan responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best regards, James Douvas | General Manager | james@apnissan.com

November 17, 2018

Friendly service The service was friendly and professional. The waiting room large and clean. Everyone was nice. I can't remember the name of the service rep who helpe More

by R857NEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can't remember, no name on receipt
Nov 19, 2018 -

Al Piemonte Nissan responded

Thanks for the nice review! We really appreciate this feedback. It was our pleasure doing business with you. Best regards, James Douvas | General Manager | james@apnissan.com

November 17, 2018

Oil change Great and friendly. Could be a little quicker. Car service shuttle was very helpful to get me somewhere while I waited for my service to complete. More

by robejami
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Levato
Nov 19, 2018 -

Al Piemonte Nissan responded

Thank you for leaving us your positive review, Robejami! Let us know if we can help with anything else. Best regards, James Douvas | General Manager | james@apnissan.com

November 17, 2018

Wednesday service Really great service as alway! Everyone was happy and helpful and great to work with! Thank you so much! Having work done is a breeze Bob Nathan More

by NATCOGIFT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos!
Nov 19, 2018 -

Al Piemonte Nissan responded

Thanks for the positive words, Bob. You're always welcome and we look forward to seeing you next time. Warm regards, James Douvas | General Manager | james@apnissan.com

November 17, 2018

Great service I have a great experience when I drop off my car for oil change. They have great custumer service. Work was done at the estimated time. More

by bustsmanteb1979
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Martinez
Nov 19, 2018 -

Al Piemonte Nissan responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Al Piemonte Nissan! If you need anything else for your vehicle, please let us know. Best regards, James Douvas | General Manager | james@apnissan.com

November 17, 2018

Service Was Excellent but Overall Nissan Experience? Although my service experience on 11/15/2018 with Oscar, was excellent, the quality of Nissan’s premium car components is substandard in comparison to More

by Disgruntled Juke Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Martinez
Nov 19, 2018 -

Al Piemonte Nissan responded

Thanks for the kind and honest review. Let us know if we can help with anything else. Regards, James Douvas | General Manager | james@apnissan.com

November 16, 2018

Maintenance Oil change and recall inspection. I received an oil change but did not need recall work. Waited about 45 minutes. Fast and friendly. Easy visit. More

by caseyczarnota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Rodriguez
Nov 19, 2018 -

Al Piemonte Nissan responded

Thank you for the kind and honest feedback, Casey! We appreciate hearing all comments, so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. Best regards, James Douvas | General Manager | james@apnissan.com

November 16, 2018

Service department I needed an oil change on a busy Saturday morning and expected to wait 2hours but they finished in an hour and I was amazed! More

by S-FLOWERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Levato, David Rea
Nov 19, 2018 -

Al Piemonte Nissan responded

Thank you for taking the time to write about your experience with our service department! I am happy that we were able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Best regards, James Douvas | General Manager | james@apnissan.com

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