Al Piemonte Nissan - Service Center
Melrose Park, IL
1,328 Reviews of Al Piemonte Nissan - Service Center
Service Great Service with my oil change. I always come here. I was in and out. I would recommend Al Piemonte Nissan for service on Nissans. Great Service with my oil change. I always come here. I was in and out. I would recommend Al Piemonte Nissan for service on Nissans. More
Review The rep who check me in didn’t want to do her job. I told her I have a warranty and she said it didn’t cover the repairs without checking. The rep who check me in didn’t want to do her job. I told her I have a warranty and she said it didn’t cover the repairs without checking. More
Great friendly and professional service from start to finish The entire team I interacted with at Al Piemonte Nissan was professional and friendly. In addition their follow up service is impeccable. Being in a s The entire team I interacted with at Al Piemonte Nissan was professional and friendly. In addition their follow up service is impeccable. Being in a service industry myself I can truly appreciate this! More
Service Center Experience(s) The service personnel are always professional and courteous. They take the time to understand the issues and offer recommended services. I have never The service personnel are always professional and courteous. They take the time to understand the issues and offer recommended services. I have never been offered services not required. A manufacture issue was identified and I did not have to pay the cost for a new windshield. Courtesy services are provided with the approval of the Service Manager. Atmosphere is comfortable. More
Amazing I cane in for an oil change. The agent who assisted me was very polite and knowledgeable. She revied my visits and advised me I needed my tires rota I cane in for an oil change. The agent who assisted me was very polite and knowledgeable. She revied my visits and advised me I needed my tires rotated. I was advised of delivery time and the amount if my bill. I needed to leave and I was offered a ride. I really appreciate not having to walk home. More
Great 5 star business Went in searching for a car and wasnt expecting to get such amazing service...been taken advantage before from crap car dealer ship before but Al Piem Went in searching for a car and wasnt expecting to get such amazing service...been taken advantage before from crap car dealer ship before but Al Piemonte just made my bad vibes of dealerships disappear they are awesome tjey go the extra mile to help you feel at home More
Very professional I had a great experience with the service dept. Carlos was the one who helped me. I was so impressed when I saw my vehicle washed and parked right out I had a great experience with the service dept. Carlos was the one who helped me. I was so impressed when I saw my vehicle washed and parked right outside the door. I will definitely be returning in the future. More
Fast and Great Service I thought , will be waiting long to change the oil, but I was wrong . In addition, I will be coming back to rotate my wheels . Great service I thought , will be waiting long to change the oil, but I was wrong . In addition, I will be coming back to rotate my wheels . Great service More
Poor service and lack of interest for customer service I left my car on Monday at 10am and was given estimate and repair information to pickup car on Tuesday, I waited on Tuesday for a call from dealer but I left my car on Monday at 10am and was given estimate and repair information to pickup car on Tuesday, I waited on Tuesday for a call from dealer but nobody call me at 4 pm I called and nobody was able to give me information on my car at the end I was told that they need to order one more hose and no estimate of when my car will be ready. I called again on Wednesday and Manny told me that he was off on Tuesday but will do everything to have my car ready as soon as possible.my concerns are that if Manny was off on Tuesday nobody cares for other customers. Other than Manny I talked with 2 others and didn’t offer any type of assistance. I could go to other business to have my car fixed and probably pay less that what I pay at your dealership but I was under the impression that is Nissan and I will get professional service and attention for customers. Unfortunately I will think twice to go back or recommend your place. More
Wow! Worth it It was worth waiting nice place you got coffee, water and snacks to enjoy good customer service. Thank you, God bless you all God bless Nissan It was worth waiting nice place you got coffee, water and snacks to enjoy good customer service. Thank you, God bless you all God bless Nissan More