Al Piemonte Nissan - Service Center

Female - Going Rogue First of all, let me give God the GLORY. I came to get my car fixed. I am a female and Oscar from the service department was absolutely wonderful! First of all, let me give God the GLORY. I came to get my car fixed. I am a female and Oscar from the service department was absolutely wonderful! He explained the problem and most of all FIXED the problem. He owned up to mistakes he made and corrected them immediately. He was patient, kind and most of all treated me with dignity and respect. Ladies, you know how men make us feel when we try to get our car fixed, well Oscar is NOT like that! He cares and he helps. He is extremely Educated, Knowledgeable and most of all he has a passion for what he does and for the customers that he serves. Oscar, Thank you! I also want to give a shout out to the Service team. Everyone was great. I did not feel threatened or frightened. More

Sub-par as usual 1) your computer system is sending me coupons way to far in advanced which i dont get to use, i was then told the tire rotation 19.95 coupon couldnt b 1) your computer system is sending me coupons way to far in advanced which i dont get to use, i was then told the tire rotation 19.95 coupon couldnt be honored yet the day after, what showed up in my mail? The same coupon dated out till November. On top of that i was told since that couldnt be honored, the lady would honor a $10 off discount as a courtesy, when i got the new coupon i looked back because you guys dont show a bill before asking for payment upon pick up and of course no discount. 2)This is the 3rd time I’ve requested that my tires be filled which i always understood to be part of the oil change but apparently not. 3) i asked for a list of premium cleaning services offered and it was like i was talking to a wall and all i got was “thats included in the service”. Got my car and now ill have to take more time for a detailing somewhere else since you guys gave me a coupon on a give away for a delux clean or something which i was never able to use because this same lady said she would honor the $5 off an oil change and put a note to honor this free delux clean but that doesnt appear to be the case. 4) i have yet to be informed by a mechanic how the car is doing because i only get a “your car is done” and a 10 minute hold when i ask whats it looking like followed by no pick up and my questions to ensure everything to maintain the warranty go unanswered. More

Very Nice I had a great experience. My only thing I don't like is the surveys after my visit to the dealership. The atmosphere was nice too. I had a great experience. My only thing I don't like is the surveys after my visit to the dealership. The atmosphere was nice too. More

They didn’t help my sistuation The service was horrible!! And the kept saying xxxxxxxx about the car and that is was ok. They also but some light on the car that made no since and t The service was horrible!! And the kept saying xxxxxxxx about the car and that is was ok. They also but some light on the car that made no since and they didn’t even put it carefully and it’s all a tribble in general hate the car. And they gave me the without finishing it and water started to enter the car and I’m so unhappy with them. the car is horrible want to switch It. More

Very good service for me and my car I a very A+service and I'm really glad that I can get a new look on my car if needed friendly staff members. I a very A+service and I'm really glad that I can get a new look on my car if needed friendly staff members. More

Very well, friendly staff. Very friendly staff and very helpful. They also help you right away. Didn't wait long for me to get attended. They made sure I was taken care off Very friendly staff and very helpful. They also help you right away. Didn't wait long for me to get attended. They made sure I was taken care off More

Frank Villalobos is excellent. Frank Villalobos was very attentive and knowledgeable. He made sure the car was fixed right and helped me find a new car to lease! Thank you. Frank Villalobos was very attentive and knowledgeable. He made sure the car was fixed right and helped me find a new car to lease! Thank you. More

Good job The dealer is to clean, i would recomended the sercice at al piemonte also the will try to help me whit a new car thank you The dealer is to clean, i would recomended the sercice at al piemonte also the will try to help me whit a new car thank you More

Wait time I didn't have an appointment for service, but I had a few maintenance alerts on my car. I did not expect to be leaving Nissian within the hour for an I didn't have an appointment for service, but I had a few maintenance alerts on my car. I did not expect to be leaving Nissian within the hour for an oil change and tire rotate. There are snack machines and coffee as well as Wi-Fi. Great service. More

My recent visit My recent visit to the service center at Al Piemonte Nissan was fantastic. Although I arrived during a busy time, I was treated to a car and driver My recent visit to the service center at Al Piemonte Nissan was fantastic. Although I arrived during a busy time, I was treated to a car and driver to drop me off at a local store to pass the time. Before I knew it, my car was ready and I was on my way. Al Piemonte always takes such good care of every detail. More