Al Piemonte Nissan - Service Center

Worst service EVER! I was told in order to be in and out in a timely manner I needed to make an appointment on a weekday. I did so. I had an appt for 1pm. I arrived.. ch I was told in order to be in and out in a timely manner I needed to make an appointment on a weekday. I did so. I had an appt for 1pm. I arrived.. checked in with the guy. He at that point informed me it would be 2-3 hours. xxx! For an oil change??? He told me they were really backed up and nothing they could do but they would wash my car. I then left. The guy called me and told me my car was done after 1 1/2 hours. I got there and paid the cashier. When I went outside to get my car I waited 15 additional minutes to find out my car wasn't done. In the 3 hours they had my car all they managed to do was change my oil. Who the F works there that it takes them 3 hours to change an oil. I am so angry. This is the second time I have gone and still the xxxx service is the only thing consistent besides the unbelievable wait. I will never step foot back in there. More

OMG what a dealer... nightmare This dealership is a joke. The customer service is bad beyond description. They lie and lie and lie on top of that. No surprise, I guess, it is a deal This dealership is a joke. The customer service is bad beyond description. They lie and lie and lie on top of that. No surprise, I guess, it is a dealership. The service center is a joke. I read some people reviews about how satisfied they are, because the part needed was ordered and there in a few days. is that a joke? I bought Nissan there , they are called Piemonte Nissan, the service specialized in Nissans warranty and they need a few days to order a part. Why not have it in stock? I left my car there for promissed hour and half. After 2 and half hour I was told they looked at the car, but they dont have the part to fix it, so i can drive home and back the next day, or i can leave my car there. What a joke. First off all how would i get home without my car, I dont live next door or even close, second of all, I work..... I dont have a week of to work around their schedule. Come, wait, go, come , wait, go...... Am I working for them or are they working for me? I will never go back. i would ratter drive to Indiana to find another location than come back here. More

I was told that I would have my 2nd oil change for free. I called a few days before to make sure it was in the system, when I got there it turned out I was lied to, not only was the free oil change not in t I called a few days before to make sure it was in the system, when I got there it turned out I was lied to, not only was the free oil change not in the system, i had to pay for regular oil not synthetic and when I wanted to confront the sales guy that sold me the car, he was in hiding and the manager also wasn't in for the day. More

They fixed my car when three other dealers could not. Had a noise i have been trying to get id of for 2 years now. dealer found in one hour. very friendly people. Would recommend !! Had a noise i have been trying to get id of for 2 years now. dealer found in one hour. very friendly people. Would recommend !! More

Extremely expensive yet unprofessional repair service. You'll have few new problems after they fix the one you came with. Be aware - even if you don't want to fix your car there, they'll charge you $130 " You'll have few new problems after they fix the one you came with. Be aware - even if you don't want to fix your car there, they'll charge you $130 "for diagnostics". Stay away! More

Terrible place to have your car serviced: 1) Extremely Terrible place to have your car serviced: 1) Extremely slow 2) Dishonest 3) Don't know how to fix a problem on the first visit (costs you more mone Terrible place to have your car serviced: 1) Extremely slow 2) Dishonest 3) Don't know how to fix a problem on the first visit (costs you more money) Don't go there. More

I have my Versa serviced here. It's an expensive LOF if you don't use the coupons. It's fast though, which is good because the waiting room is pretty uncomfortable, hard wooden chairs and an old TV. It's you don't use the coupons. It's fast though, which is good because the waiting room is pretty uncomfortable, hard wooden chairs and an old TV. It's kind of hard to get into and out of the service area, and the proximity of the North Ave frontage road makes it hard to manuver in general. But it's physical location is nice, on the corner or North and Mannheim. More