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Al Piemonte Nissan - Service Center

Melrose Park, IL

3.9
1,328 Reviews

1,328 Reviews of Al Piemonte Nissan - Service Center

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April 02, 2021

They didn’t wash my car nor told me that my car was ready to go. I had to tell them. Service desk needs to pay attention and stopping relaxing on the clock. More

by SIRCHICAGO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Elena Garcia, Jackie Orellana
Apr 12, 2021 -

Al Piemonte Nissan responded

We apologize your experience didn't meet your expectations. Our goal is to provide highest level of customer service. If you could please give us a call to discuss this issue more (708)-343-3800 EXT 121

April 02, 2021

Price little steep on my car, but other than that everything was good. Service department was friendly and didn’t hesitate if i needed any more help. More

by Alexarroyo9020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elena Garcia
Apr 07, 2021 -

Al Piemonte Nissan responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to working with you again in the future. Have a great day! Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

April 02, 2021

The young lady that took care of me was amazing. She assisted me with a warm personality and she kept me informed during the entire process. The service to my car was thorough and prompt. The whole expe More

by RBOUPORTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Orellana
Apr 07, 2021 -

Al Piemonte Nissan responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to contact us again for any automotive need that you might have. Until then, take care! Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

April 02, 2021

Eric was very pleasant and awesome he did a great job when it come to customer service I never seen a young person of his age through awesome job he even told me to come back and we'll take care of he ev More

by DOLLYNOCEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Baustista
Apr 13, 2021 -

Al Piemonte Nissan responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

April 02, 2021

Staff is very attentive and professional but it always takes a long time just to get an oil change is like I have to spend have of my day off there More

by KASCAMPOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Baustista, Juan Becerra, Carlos Rodriguez, Elena Garcia, Jackie Orellana, Angel Rodriguez, Oscar Cano
Apr 05, 2021 -

Al Piemonte Nissan responded

It is always our goal to earn your 5-star rating. However, it seems as if we came up short this time. We would very much appreciate learning more about your particular experience and what we can do to earn those 2 additional stars in the future. We look forward to hearing from you. Thank you! Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

April 01, 2021

Great service on my Sentra. Very happy with their service, very professional team there!! They take care of their customers, very polite people, like them a lot More

by L-enriquez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Orellana
Apr 06, 2021 -

Al Piemonte Nissan responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

April 01, 2021

The service was great and friendly very helpful. As for the oil change it was very fast to get done. The whole experience was great More

by ELIZABETHMUFARREH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elena Garcia
Apr 06, 2021 -

Al Piemonte Nissan responded

Thank you for the great review. Is there anything we can improve to earn a 5 star? Please give me a call to discuss this in person. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

April 01, 2021

I came in for n oil change, because I did not have an appointment the service was estimated to take 2.50 to 3.oo hours. I did not stay when the car was ready I received a call and a nice young man came More

by dorothy.cammon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ELANA, Elena Garcia
Apr 06, 2021 -

Al Piemonte Nissan responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

March 31, 2021

Came in for an oil change. Juan got me right in and the service was fast. Even washed my car afterwards. Definitely will return shortly More

by RAY.ASHLEY5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Becerra
Apr 05, 2021 -

Al Piemonte Nissan responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

March 31, 2021

Very pleasant and friendly atmosphere. Made sure all my questions was answer fast service let me know how long it would take to do the work. More

by RENEELBANKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Rodriguez, Jackie Orellana
Apr 05, 2021 -

Al Piemonte Nissan responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

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