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Al Piemonte Nissan - Service Center

Melrose Park, IL

3.9
1,328 Reviews

1,328 Reviews of Al Piemonte Nissan - Service Center

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March 26, 2021

Your service has been excellent and thank you for standing behind your products. We will tell everybody about your great response when service is needed 👌👍 More

by HDTIES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy Alfano, Juan Avila, Oscar Baustista, Juan Becerra, Oscar Cano
Mar 31, 2021 -

Al Piemonte Nissan responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

March 25, 2021

The dealership was very clean and the staff was polite. The only problem was the service was very slow they took an hour and a half for an oil change I think that was just a little much. More

by Pgreer199
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Orellana
Mar 29, 2021 -

Al Piemonte Nissan responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

March 25, 2021

Juan and the service team are always great to work with. Communication is clear, costs and repairs are always explained and the work is always done well. More

by BBunkers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Becerra
Mar 29, 2021 -

Al Piemonte Nissan responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

March 25, 2021

It was a great experience for me. I went in for an oil change and Eric took care of me, he was informative, came in to me to give me updates, was polite, helpful and it was above and beyond. GREAT young m More

by TSCHRAEDER2413
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric - customer service department , Sammy Alfano, Mario Dal Cerro
Mar 29, 2021 -

Al Piemonte Nissan responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

March 25, 2021

You guys are always very professional, very courteous and informative. I always feel very appreciated when I have you service my vehicle. Thanks in advance More

by Sezzie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg from the cargo van dept, Oscar Baustista, Juan Becerra, Carlos Rodriguez, Elena Garcia, Jackie Orellana, Oscar Cano
Mar 29, 2021 -

Al Piemonte Nissan responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

March 24, 2021

I just wanted say thank you Y'all for done a excellent job. I appreciate the service depth good customer service. Also the cashier to More

by Checkers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Baustista, Carlos Rodriguez, Elena Garcia, Jackie Orellana
Mar 29, 2021 -

Al Piemonte Nissan responded

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

March 23, 2021

I just got my car one month ago in have had to have two major things fixed already not fair to have to pay out-of-pocket so soon More

by LHAWKINS51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Oscar Baustista, Juan Becerra
Mar 25, 2021 -

Al Piemonte Nissan responded

We appreciate your feedback regarding your recent experience. We don't want to lose a loyal customer or miss out on the opportunity to grow as a company. I'd like the chance to speak with you and hear your feedback regarding your visit. Please contact me at your earliest convenience. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

March 23, 2021

Always great customer service and clean waiting area. The staff is always courteous and friendly. I also love the fact that they offer a courtesy vehicle if your vehicle will be in service for an extended pe More

by bjdaddy31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Rodriguez, Elena Garcia
Mar 26, 2021 -

Al Piemonte Nissan responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

March 23, 2021

I had a long waiting to have the service completed, despite the fact I had it scheduled. The experience to try to redeem a reward I has was also terrible. More

by matt.souza.1982
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Elena Garcia
Mar 25, 2021 -

Al Piemonte Nissan responded

Matt, thank you for sharing your experience with us. Here at Al Piemonte Nissan, we work hard to process everything as efficiently as possible. If you would like to discuss more details with us, please contact us directly. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

March 21, 2021

Good service took care of all my needs and answered all my questions.. Services was fast and staffs are always very friendly and hospitable keep up the good work More

by RENEELBANKS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Orellana
Mar 24, 2021 -

Al Piemonte Nissan responded

We are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

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