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Al Piemonte Nissan - Service Center

Melrose Park, IL

3.9
1,328 Reviews

1,328 Reviews of Al Piemonte Nissan - Service Center

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March 19, 2021

Just want to thank the company very great service for customers the mechanics are great at what they do but mainly I will be bringing my car back for service thanks More

by royhegwood14@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiziana Rios, Carlos Rodriguez
Mar 24, 2021 -

Al Piemonte Nissan responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

March 19, 2021

Service was excellent and it was fast I didn’t have to wait long I don’t know whether or not being serviced so fast is because of corona or not but the length of time to get waited was much shorter than l More

by BETTYFOUNTAIN_SANDSAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Baustista, Juan Becerra, Carlos Rodriguez, Elena Garcia, Jackie Orellana, Oscar Cano
Mar 24, 2021 -

Al Piemonte Nissan responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

March 18, 2021

I satisfied with the service but not the prices for oil change, I purchased my truck and it didn’t have any car mates in there. I was told that they would see what they could do never heard anything back f More

by Loletha Gholston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Baustista, Melissa De La Rosa, Juan Becerra, Carlos Rodriguez, Elena Garcia, Jackie Orellana, Matt Gasior, Oscar Cano
Mar 22, 2021 -

Al Piemonte Nissan responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

March 17, 2021

Honestly I wasn’t happy this time I came for service. Last time I was in and out. I was even offered a rental car. This time I waited 4 hours. More

by S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Orellana
Mar 19, 2021 -

Al Piemonte Nissan responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

March 17, 2021

Excellent service as always. I don’t appreciate the 25 word requirement in order to recognize good service. So now I see that I am still several word short. Enough??? More

by JTHILLS0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Orellana
Mar 22, 2021 -

Al Piemonte Nissan responded

Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

March 16, 2021

I was told it would take 45 minutes and after 2 1/2 hours I had to go find some to ask what was going on. More

by THEDAVEYFAMILY123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Elena Garcia
Apr 23, 2021 -

Al Piemonte Nissan responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

March 16, 2021

The was good, Oscar made sure I was aware of all the service that my car needed all repairs that was done and the price. I was satisfied with the experience..Thanks More

by Reecelyles11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Baustista
Mar 19, 2021 -

Al Piemonte Nissan responded

Thank you for the great review. Is there anything we can improve to earn a 5 star? Please give me a call to discuss this in person. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

March 16, 2021

I really appreciate the customer service when I got there everything was in a timely manner I didn’t have to wait long and I was on my way to work the rental car was excellent I would always recommend Al Pie More

by Mrs Rembert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Baustista, Melissa De La Rosa, Juan Becerra, Carlos Rodriguez, Elena Garcia, Jackie Orellana, Oscar Cano
Mar 18, 2021 -

Al Piemonte Nissan responded

We cannot thank you enough for your wonderful review of Al Piemonte Nissan and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

March 15, 2021

Well right now I’m getting ready to service it and yes good. No complaints very atentad so yes I recommend it it’s close. More

by Gracielacorrea
Recommend Dealer
Yes
Employees Worked With
Erick Orellana, Jackie Orellana
Mar 17, 2021 -

Al Piemonte Nissan responded

We cannot thank you enough for your wonderful review of Al Piemonte Nissan and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

March 14, 2021

Everything was great. Carlos explaed everything all issues found. He recommend opinions and was not pushy all in all great experience. Will go back for more work. More

by DGARZA6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Rodriguez
Mar 17, 2021 -

Al Piemonte Nissan responded

Thank you for the excellent review! It is great to know that Carlos was able to provide you with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

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