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Al Piemonte Nissan - Service Center

Melrose Park, IL

3.9
1,328 Reviews

1,328 Reviews of Al Piemonte Nissan - Service Center

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March 14, 2021

Had a great service experience. Excellent customer service from beginning til end. Fast diagnosis and speedy repair. Definitely a well deserved 5 stars, compared to other dealerships. More

by I_Garcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Becerra, Elena Garcia
Mar 17, 2021 -

Al Piemonte Nissan responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

March 12, 2021

The treatment was very good, did not agree with the fact that the warranty did not cover something that is a manufacturer’s problem and now I have to paid for all repairs More

by RDELGADO30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Becerra
Mar 16, 2021 -

Al Piemonte Nissan responded

Thank you for the great review. Is there anything we can improve to earn a 5 star? Please give me a call to discuss this in person. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

March 11, 2021

Very friendly and helpful . The wait for an oil change was very long. Took me 2 hours, without an appointment. Jackie took time to explain my recall. More

by TDIIDIW
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Orellana
Mar 16, 2021 -

Al Piemonte Nissan responded

Thank you for the great review. Is there anything we can improve to earn a 5 star? Please give me a call to discuss this in person. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

March 11, 2021

Al Piemonte. Nissan in Melrose Park has been awesome to work with from beginning until now. Juan Ochoa was my salesman, he sold me the perfect car. Michal Pyszora was friendly and helped through the financ More

by kptucker01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michal Pyszora
Mar 16, 2021 -

Al Piemonte Nissan responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

March 11, 2021

Waited for a new battery to be installed, so was watching the interactions between team members. They seemed to be truly friendly and supportive of each other. Again, thanks to Oscar for excellent More

by jschroeder46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Baustista
Mar 16, 2021 -

Al Piemonte Nissan responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

March 11, 2021

Really appreciated the thoroughness of the service department. Absolutely no problems afterward. Also liked the updates thru text messages. Many thanks to Oscar and his team. More

by jschroeder46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Baustista
Mar 16, 2021 -

Al Piemonte Nissan responded

Thank you for putting your trust in Al Piemonte Nissan! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

March 11, 2021

Very nice friendly staff, very clean facility, does good work and I didn’t have to wait very long. However, I think that during this pandemic that the entire staff should be masked up. More

by BETTYFOUNTAIN_SANDSAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Baustista, Elena Garcia, Oscar Cano
Mar 16, 2021 -

Al Piemonte Nissan responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

March 10, 2021

I LOVE the whole staff here in the service department...very professional and always helpful! Everytime I have a issue, I can always count on these guys to come through and solve any issue I More

by Tweety2580
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Baustista, Melissa De La Rosa, Juan Becerra, Carlos Rodriguez, Elena Garcia, Jackie Orellana, Oscar Cano
Mar 15, 2021 -

Al Piemonte Nissan responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

March 10, 2021

They are doing a good job with working with you. I came in with the car I wanted to check on. Got my car the same day. I had a problem with the car and they was able to get it done. Great customer service! More

by MELINDAWILSON98
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Baustista, Melissa De La Rosa, Juan Becerra, Carlos Rodriguez, Elena Garcia, Jackie Orellana, Oscar Cano
Mar 12, 2021 -

Al Piemonte Nissan responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

March 10, 2021

Always professional and friendly staff. It was a last minute appointment to change tires and they were still able to accomodate. The drop off to the house is great service too. That's the reason we alway More

by MANONASRIVERA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Becerra
Mar 15, 2021 -

Al Piemonte Nissan responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

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