Back

Al Piemonte Nissan - Service Center

Melrose Park, IL

3.9
1,329 Reviews

1,329 Reviews of Al Piemonte Nissan - Service Center

Sort by
February 23, 2021

I have been coming here for several years. Staff is always friendly, helpful not pushy, offer a range of price options instead of pushing the most expensive. They also paid for the rental car while min More

by msmeragl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kind Female at the rental desk , Carlos Rodriguez
Feb 26, 2021 -

Al Piemonte Nissan responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

Feb 26, 2021 -

Al Piemonte Nissan responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

February 22, 2021

Keep up the great work. The service was excellent and timing was great. I also like the added wireless charge station in your waiting area. Thank you. More

by krochell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Baustista, Melissa De La Rosa, Juan Becerra, Carlos Rodriguez, Elena Garcia, Jackie Orellana, Oscar Cano
Feb 25, 2021 -

Al Piemonte Nissan responded

Thank you so much for taking the time to share your feedback with us. Our team is dedicated to providing a welcoming and comfortable service experience to each and every customer that enters our dealership. I am happy to hear that you were pleased with our customer service and facilities. Please feel free to contact us or stop by for a visit if you need any assistance. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

February 21, 2021

I am pleased with the service that I received from the young lady that was working with me. She was very nice and she tried to help me with a wonderful payment option for me in order for me to get my brak More

by Michelledrink2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Baustista, Jackie Orellana
Feb 24, 2021 -

Al Piemonte Nissan responded

Michelle, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

February 21, 2021

Oscar was a huge help great guy and is on point I definitely recommend this service department to all my friends and family keep up the good work More

by Tony.snyder23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Baustista
Feb 24, 2021 -

Al Piemonte Nissan responded

Hi Tony, and thanks for the great feedback! We're very happy that Oscar was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

February 18, 2021

Everyone was very good they were very helpful our vehicle is running great and we will be back again and again service was excellent thank you More

by Chrisg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The service manager was very nice and helpful, Oscar Baustista, Oscar Cano
Feb 23, 2021 -

Al Piemonte Nissan responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

February 17, 2021

Elena was AMAZING!! So friendly and personable. She kept me in the loop every step of the way. As always the Nissan crew did an amazing job on the maintenance of my car. More

by n.oneil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elena Garcia
Feb 18, 2021 -

Al Piemonte Nissan responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

February 13, 2021

You guys are awesome!!! I always get great customer service and very helpful information about my car. You guys always keep me informed on any issues about my vehicle. More

by Sezzie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Justus, Juan Becerra
Feb 18, 2021 -

Al Piemonte Nissan responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

February 11, 2021

My local dealer quoted me for an $800 repair, but Al Piemonte Nissan completed a simple fix that costed me $0. Amazing and honest service! More

by davepgn98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rea, Edgar Orellana, Carlos Rodriguez, Jackie Orellana
Feb 16, 2021 -

Al Piemonte Nissan responded

We appreciate your kind words, Dave. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

February 11, 2021

Not recommend I took my car something is wrong with the air conditioner and they said it is fine is the second time no no. More

by ROBERTOBAHENA12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Elena Garcia
Feb 17, 2021 -

Al Piemonte Nissan responded

Our customers are our top priority, and it is concerning to read we didn’t meet your needs during your most recent visit. If you would like, please contact me at your earliest convenience so I may better understand what happened. I look forward to hearing from you. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

February 10, 2021

it took 5 hours for my car to get serviced. they supposedly changed my tpms sensor but the tire pressure light has been blinking and been on since i got my car back although it looks like there is n More

by javila
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
roberto salazar
Feb 16, 2021 -

Al Piemonte Nissan responded

Javila, we want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

...
22
...