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Al Piemonte Nissan - Service Center

Melrose Park, IL

3.9
1,329 Reviews

1,329 Reviews of Al Piemonte Nissan - Service Center

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February 10, 2021

I always thought that I could trust but I see that they do not care at all what the owners of the car say they had the car for several hours and it does not seem to be a car agency they did not solve the p More

by Jose r
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan Becerra
Feb 16, 2021 -

Al Piemonte Nissan responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

February 10, 2021

I wouldn’t rather be at any other dealership great customer service great salesmen they really makes you feel like this is where you were supposed to have come to More

by Lenolarichardson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rea, Edgar Orellana, Erick Orellana, Oscar Baustista, Carlos Rodriguez, Jackie Orellana, Oscar Cano
Feb 12, 2021 -

Al Piemonte Nissan responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

February 10, 2021

Brought Nissan to fix my telephone Bluetooth problem showed service manager the problem he agreed yet the technicians cannot find the problem and still there More

by Chgoblablade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Baustista, Melissa De La Rosa, Juan Becerra, Carlos Rodriguez, Elena Garcia, Jackie Orellana, Oscar Cano
Feb 12, 2021 -

Al Piemonte Nissan responded

We are concerned about this issue and committed to promptly resolving it. Please contact us directly as soon as you can and we can work on a resolution together. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

February 07, 2021

At this point I'm pissed and very dissatisfied with how I've had to come numerous times for the tires alone being susceptible to issues just last year alone, I just got a multi point inspection done just t More

by Bnparks13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Elena Garcia
Feb 18, 2021 -

Al Piemonte Nissan responded

We appreciate you taking the time to share your experience with our dealership. We would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

February 06, 2021

Great Service. I brought my car for service and Oscar and Carlos were Awesome they explained what was going every step of the way. Thank You More

by TM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Rodriguez, Oscar Cano
Feb 10, 2021 -

Al Piemonte Nissan responded

We're so happy we were able to help you out! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

February 06, 2021

Poor communication in service department. I came in Poor communication in service department. I came in unscheduled for a gas cap and asked if an oil change, blinker bulb and washer blades could be r More

by Ami.johnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jackie Orellana
February 04, 2021

5 star Dealership Had a warranty repair done they provided nice loaner car and called when completed. Professional people in all departments. I will schedule all my service needs in the future. More

by M.BARTUS5656
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carlos Rodriguez
Feb 09, 2021 -

Al Piemonte Nissan responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

February 04, 2021

Great customer service staff is amazing and very helpful! I would highly recommend Al Piemonte Nissan to all my friends and family great place to service your car. More

by MNR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Baustista, Melissa De La Rosa, Juan Becerra, Carlos Rodriguez, Elena Garcia, Jackie Orellana, Oscar Cano
Feb 09, 2021 -

Al Piemonte Nissan responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

February 03, 2021

Great customer service! Clean lobby and friendly people all around, from the service counter to management. I always have a great experience when I visit. More

by Manny Masso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sebastian Garcia, Jackie Orellana
Feb 08, 2021 -

Al Piemonte Nissan responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again! Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

February 01, 2021

Roberto Salazar of the service department was excellent with his customer service skills. Roberto Salazar of the service department was excellent with his presentation of the problem. The pictures and name More

by russocarl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Baustista
Feb 04, 2021 -

Al Piemonte Nissan responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

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