Al Piemonte Nissan - Service Center
Melrose Park, IL
1,329 Reviews of Al Piemonte Nissan - Service Center
I came back in there because my turning signal lights and door switches were not working properly when I picked up my vehicle, they were working perfectly fine before I dropped my car off. Your service manag door switches were not working properly when I picked up my vehicle, they were working perfectly fine before I dropped my car off. Your service manager told me they didn't have nothing to do with that issue as if it just magically stopped working. He also said if I bring it back to be fixed I would be charged, I'm very upset after spending roughly $2100 fixing EVERYTHING on my vehicle that I noticed, now you guys gave it back with more issues and saying I have to pay more. I will be contacting my attorney and your cooperate office! More
My experience and service with Al Piemonte Nissan was excellent. Great work and professional service. I will and can recommend Al Piemonte to my friends and family. excellent. Great work and professional service. I will and can recommend Al Piemonte to my friends and family. More
Prior to our last service visit, I would normally have recommend others this dealership but now I would advise others to checkout a different one. recommend others this dealership but now I would advise others to checkout a different one. More
Eric was very helpful in the service department. He explained the repairs that were needed and updated me on the progress. Eric also offered me transportation to the shop. I talked to Matt in sales. explained the repairs that were needed and updated me on the progress. Eric also offered me transportation to the shop. I talked to Matt in sales. He will keep me updated on the new electric car choices as they become available. More
Elena was my AP Nissan service assistant. She told me it would be a 3 hour wait. I told her if she make me wait 3 hours then she better let me take her on a date! Had me out of there in 1 hour! Lol guess sh would be a 3 hour wait. I told her if she make me wait 3 hours then she better let me take her on a date! Had me out of there in 1 hour! Lol guess she didn’t like my ugly face lmao !!!I love that lady’s lil face lol thank you Elena you are the best keep helping people and continue to smile when I come back I’m only asking for Elena lol she’s the best 1 at Nissan hire more like her! More
This was a wasted time. This dealership lure you into their place to offer a "free" sanitizing, car wash, and vacuuming. If they sanitized...I couldn't tell. And, there was no vacuuming performed at all. their place to offer a "free" sanitizing, car wash, and vacuuming. If they sanitized...I couldn't tell. And, there was no vacuuming performed at all. There was still some peeling from some onions i purchased the day before and salt still in the floor area of my truck. This dealership lured me in there...just to see if I would purchase a new 2020 or 2021 Nissan rouge truck. What a way to service someone and expect someone to purchase from them...NEVER!!! More
The staff in the service department were excellent, one of the women actually took time to find someone to bring my car to me. That meant a lot! of the women actually took time to find someone to bring my car to me. That meant a lot! More
Not really liked serviceThe mechanic did the oil Not really liked service The mechanic did the oil change Forgot to everything back property I didn't find out , until the next day I open the hood Not really liked service The mechanic did the oil change Forgot to everything back property I didn't find out , until the next day I open the hood Now my is missing a part That's unprofessional More
As stated in your mission...I have always been treated with the utmost respect whenever I’m there!! Eric is always sweet and very nice!!! with the utmost respect whenever I’m there!! Eric is always sweet and very nice!!! More