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Al Piemonte Nissan - Service Center

Melrose Park, IL

3.9
1,329 Reviews

1,329 Reviews of Al Piemonte Nissan - Service Center

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December 09, 2020

Great service, friendly people! My car feels much better. I appreciate the ride to work as well!! I’ll always come here for my service needs. More

by AWIEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa De La Rosa
Dec 11, 2020 -

Al Piemonte Nissan responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

December 09, 2020

Lhave someone double check the work on the cars. Thanks for solving problem. Thanks for giving me a rental so I can still go to work More

by pearl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Rodriguez
Dec 11, 2020 -

Al Piemonte Nissan responded

Pearl, thank you for taking the time to write this wonderful review about our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Al Piemonte Nissan and we look forward to your continued business! Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

December 09, 2020

Fast service and good customer serviceWas in fixed Fast service and good customer service Was in fixed couple things on my 19 nissan altima sr, they took care of everything under warranty. Thank you More

by Diaz106
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Baustista, Carlos Rodriguez
Dec 11, 2020 -

Al Piemonte Nissan responded

Thank you for the great review. Is there anything we can improve to earn a 5 star? Please give me a call to discuss this in person. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

December 09, 2020

It took 2 times to get the car right...so we are ok with it so far..they put in a new part so we will see how everything turns out...but over all..we love the over all of everything.. Larry &Navonne Johnson More

by NAVONNEJOHNSON7@
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar, Micaela Ruiz-Diaz, Armando Venegas, Frank Lobos, Juan Becerra, Carlos Rodriguez, Oscar Cano
Dec 11, 2020 -

Al Piemonte Nissan responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

December 08, 2020

S/O to Juan the mechanic who was very attentive and answered all my questions! He fixed the issue and even gave me further advice on how to prevent other issues. Elena thanks for the help too you gre More

by ALONDRAMONTENEGRO24
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Juan Becerra, Elena Garcia, Jackie Orellana
Dec 10, 2020 -

Al Piemonte Nissan responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

December 07, 2020

Very good service as always. Did notice a lot of employees on the sales floor not wearing mask. I would be more likely to fill out this review if there was not a word minimum required. More

by Scrubgrm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Baustista, Carlos Rodriguez
Dec 10, 2020 -

Al Piemonte Nissan responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

December 06, 2020

Roberto went above and beyond to help me. The others I rated I've worked with in the past and they were Great! Stay Safe!!! More

by vernita.may
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Salazar, Oscar Baustista, Melissa De La Rosa, Oscar Cano
Dec 09, 2020 -

Al Piemonte Nissan responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. We will be sure to share your feedback with the team. Please let us know if we can ever help you in the future. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

December 06, 2020

This was my first time coming in for service and Carlos greated me and provided great service, for sure will be back for my vehicles maintenance. More

by DAISYGRL3006
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carlos Rodriguez
Dec 09, 2020 -

Al Piemonte Nissan responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

December 06, 2020

This dealership has taken care of me ever since i started going to them, the Piemonte family has done a woderful job of upoing their game and having a wonderful staff More

by SHARTLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa De La Rosa, Carlos Rodriguez, Jackie Orellana
Dec 09, 2020 -

Al Piemonte Nissan responded

Thank you for the feedback! We are happy to hear about your positive experience and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

December 05, 2020

wonderful service and staff! went in because seat belt was acting up, parts got ordered, they reached out when it arrived, got it serviced and was put the door! More

by Zapart87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elena Garcia
Dec 09, 2020 -

Al Piemonte Nissan responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

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