Back

Al Piemonte Nissan - Service Center

Melrose Park, IL

3.9
1,329 Reviews

1,329 Reviews of Al Piemonte Nissan - Service Center

Sort by
December 05, 2020

Very accommodating and quick, I wasnt left alone and notified immediately that parts had to be ordered for my wheel alignment. I later decided to get the tired at a later date the price adjustment happe More

by Quinn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Baustista, Carlos Rodriguez, Jackie Orellana
Dec 09, 2020 -

Al Piemonte Nissan responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

December 04, 2020

I was overall satisfied with the Services at Nissan. Great customer Services, everyone was friendly and helpful. I will definitywny use this dealerskie for the future More

by Joannegolda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elena Garcia
Dec 09, 2020 -

Al Piemonte Nissan responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

December 04, 2020

Melissa was very helpful in explaining which package to choose based on the mileage of my car, and the benefits that came along with each package detail. Overall she did an amazing job. More

by barreraed22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa De La Rosa
Dec 09, 2020 -

Al Piemonte Nissan responded

Thank you so much for your review! Happy customers are our goal and our mission and it’s exciting to see that this was delivered to you during your experience. Should there be anything else you need, please don’t hesitate to let us know. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

December 04, 2020

Always come here and get all cars serviced here service is great and so are the service people! always recommend this place to friends and family! More

by Zapart87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Rodriguez, Elena Garcia
Dec 09, 2020 -

Al Piemonte Nissan responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

December 03, 2020

I took my car for recalls service department took care of me quick explained everything left my car until next day the only problem I had was I had to call to see if car was ready no one called me More

by CONCHITA0262
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Baustista
Dec 08, 2020 -

Al Piemonte Nissan responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care! Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

December 03, 2020

I had my car in for service. I understand when walking in people are busy but stood there waiting to be acknowledged. I also was not happy no mask mandate and no social distancing. Employees did not have mas More

by POLARBEAR83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Oscar Baustista
Jan 05, 2021 -

Al Piemonte Nissan responded

Thank you for alerting us to this issue. Our top priority is delivering 100% customer satisfaction and it’s concerning to hear you feel your experience does not reflect that. We would really appreciate the chance to speak with you regarding this matter. Please contact us at your earliest convenience. We look forward to speaking with you and regaining your trust in our business. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

December 02, 2020

Thanks for the service. It was great. lets hope the service continues to be good in the future. When this Pandemic is gone we can go again. More

by EDWINROSADO35
Customer Service
Recommend Dealer
Yes
Employees Worked With
Oscar Baustista, Elena Garcia
Dec 07, 2020 -

Al Piemonte Nissan responded

Edwin, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

December 01, 2020

Very nice place to do business with! Personnel was quick, attentive, polite, and explained the problem and the remedy, as well as the cost of the service. I would recommend this dealer to anyone. I More

by Divalene
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Baustista
Dec 03, 2020 -

Al Piemonte Nissan responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

December 01, 2020

My factory recall service was done promptly. My service contact was courteous and efficient. But I will not enter Al Piemonte’s business again until COVID 19 is a distant memory. There were many employee More

by Rlukeball
Recommend Dealer
No
Employees Worked With
Juan Becerra
Dec 02, 2020 -

Al Piemonte Nissan responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

December 01, 2020

Everything about this place is done with excellence! The waiting area makes one feel at home. Thank you for proving coffee, water, and snacks to hold us over while we wait. If it were possible to bring down More

by Alisia R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Rodriguez, Elena Garcia
Dec 03, 2020 -

Al Piemonte Nissan responded

We appreciate your marvelous feedback, Alisia. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

...
31
...