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Al Piemonte Nissan - Service Center

Melrose Park, IL

3.9
1,329 Reviews

1,329 Reviews of Al Piemonte Nissan - Service Center

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October 08, 2020

Very good service, I’m giving 4 stars because, I saw many employees without face mask at these critical times, cleaning, and wearing face masks are very important More

by bertha.villada
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Orellana
Oct 09, 2020 -

Al Piemonte Nissan responded

Bertha, on behalf of our entire staff, we would like to express concern about the experience you shared regarding your visit with us. I have addressed your comments with our team and I assure you we are working diligently to ensure a similar situation does not occur again in the future. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

Oct 09, 2020 -

bertha.villada responded

Thanks for understanding, the safety of all of us should be your priority, that day when I was there I feel unsecured all the time waiting

October 08, 2020

What ever you need, they got your back. In and out quick and easy. All the staff were kind and attentive. I would recommend anyone with a Nissan to come visit. More

by Rubiojes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Becerra
Oct 09, 2020 -

Al Piemonte Nissan responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

October 08, 2020

Customer service and service is excellent they treat you with respect the workers there are very friendly they time frame be on point thank you More

by buckner008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Baustista, Melissa De La Rosa, Carlos Rodriguez, Elena Garcia, Jackie Orellana
Oct 09, 2020 -

Al Piemonte Nissan responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

October 07, 2020

The best dealer, the employees serve with respect and are very efficient in their work. Congratulations, I love having this brand of cars, I don't struggle with anything. Thanks Al Piemonte Nissan. More

by PAULIN.RAMIREZ81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgar Orellana, Juan Becerra
Oct 12, 2020 -

Al Piemonte Nissan responded

Hi, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

Oct 12, 2020 -

PAULIN.RAMIREZ81 responded

The best dealer, the best service and the best customer service. Employees treat with care, respect and speed. Thank you for lending me a car while they fixed mine. Thanks Al Piemonte Nissan.

October 07, 2020

It was very pleasant very professional very pleasant environment very helpful employees overall my experience has always been absolute top notch awesome every single time you guys are the best More

by GIODELRIO1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Orellana
Oct 12, 2020 -

Al Piemonte Nissan responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Al Piemonte Nissan was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

October 07, 2020

Very knowledgeable and helpful regarding issues I was having with my car. He made the process smooth and quick. Thank you for your time and professionalism. More

by SHARI.FERMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Becerra
Oct 12, 2020 -

Al Piemonte Nissan responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

October 07, 2020

Service was fine, but my concern is the failure to social distance and mask wearing by staff in the dealership to protect customers from COVID-19. More

by terrewilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Elena Garcia
Nov 04, 2020 -

Al Piemonte Nissan responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

October 07, 2020

Disappointed with service. No employees were wearing a mask (except for two people), I think more customers were actually wearing a mask. No social distance or sanitation supplies provided for customers. More

by Adriana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Elena Garcia
Nov 04, 2020 -

Al Piemonte Nissan responded

We acknowledge your review and are currently looking into the events you’ve detailed.

October 06, 2020

great people working there always friendly. more importantly a deatialed work needed and cost associated with work required and did One thing as suggestion. Walking around while car was being worke More

by MMARTINO312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy Alfano, Sebastian Garcia, Juan Avila, Edgar Orellana, Oscar Baustista, Juan Becerra, Carlos Rodriguez, Elena Garcia, Jackie Orellana, Damian Chlon
Oct 09, 2020 -

Al Piemonte Nissan responded

Thank you for the feedback! We are happy to hear about your positive experience at Al Piemonte Nissan, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

October 06, 2020

Kind and friendly the service was I wanted to I am very happy with the service and the way their stuff treated me this time. More

by RICARDO.RICKYALMEIDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Rodriguez
Oct 09, 2020 -

Al Piemonte Nissan responded

Ricardo, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

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