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Alan Jay Toyota

Sebring, FL

4.7
994 Reviews
Call Dealership (863) 402-4240
View Awards

400 US Hwy 27 N

Sebring, FL

33870

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994 Reviews of Alan Jay Toyota

January 24, 2023

Horrible follow up customer service! I traded my Lexus LX570 in November for an used Rav4 that had paint chips that they promised and wrote in the contract they would fix. I have been th More

by kathy.bronkalla
Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Frank in sales and Jordan a sales manager , Nick Salerno, RUS GRINCHENKO
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Helpful
August 22, 2022

Terrible sales man. Sold me a car that was wrecked and didn’t pull up on car fax More

by caileighanita
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Renee De La Rosa
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Helpful
August 03, 2022

You lie about what needs to be done. .you have the area covered that sucks! You are greedy! More

by away2aruba
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Johnny Gonzales
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Helpful
July 19, 2022

We had service done on recall and wire harness that took over a day with an oil change. Staff was polite and we were able to a rental for the day. thanks More

by floyd0505
Overall Experience
Recommend Dealer
Yes
Employees Worked With
barbie weed
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Helpful 2
July 16, 2022

Jordan Dancer helped me get into a new 2022 Toyota Corolla when I needed a new car with a great deal More

by jamesp1990
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Dancer
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Helpful 1
July 09, 2022

The customer service was excellent and they were on time and respectful. I recommend Alan Jay Toyota to everyone. More

by patmalcolm980
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Nick Salerno, Matthew Jones, Pedro Rosado, Erik Alvarado, Johnny Gonzales, CHRIS BATEMAN, RUS GRINCHENKO, barbie weed
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Jul 11, 2022 -

Alan Jay Toyota responded

We appreciate your business and our team looks forward to serving you again soon! Alan Jay Toyota Team

Helpful
July 06, 2022

Very friendly staff and my car was completed prior to the expected time. Happy with the service. More

by Deborah Gross
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
I don’t remember
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Jul 07, 2022 -

Alan Jay Toyota responded

Deborah, Thank you for choosing Alan Jay Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Alan Jay Toyota Team

Helpful
July 04, 2022

Very unpleased that I called for an appointment for service, and they give 8:30am 7/4 and their xxxxx weren't even open after driving 30+ miles. Very disappointing!!! More

by bigjohn4410
Overall Experience
Recommend Dealer
No
Employees Worked With
No idea
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Jul 05, 2022 -

bigjohn4410 responded

Could have at least notified me of being closed.

Helpful
July 03, 2022

I didn’t buy a car, I was in the service center. 12 13 14 More

by Pastor
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Erik Alvarado
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Jul 04, 2022 -

Pastor responded

true

Helpful
June 29, 2022

I went in to get a new battery for my Prius. They checked it. Told me it was fine. Key fob battery was low. Came out with 6.00$ bill. I was very happy. More

by holladayesther
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Erik Alvarado
Report | Print
Jun 30, 2022 -

Alan Jay Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Alan Jay Toyota Team

Helpful
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