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Alan Jay Toyota - Service Center

Sebring, FL

4.7
171 Lifetime Reviews Review Dealership

171 Reviews of Alan Jay Toyota - Service Center

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February 17, 2021

"Eric is a knowledgeable service agent and always had my..."

- TEDPASPENA

Eric is a knowledgeable service agent and always had my best interest as his priority. The service folks really know how to treat a customer.

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Recommend Dealer
Yes
Employees Worked With
Feb 17, 2021 -

Alan Jay Toyota responded

Ted, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Eric and our team, and we look forward to working with you again. Alan Jay Toyota Team

February 16, 2021

"Every aspect of the service rendered was of superb..."

- George W Brown

Every aspect of the service rendered was of superb quality. The Courtesy , surroundings, expertise, professionalism, know how , timing were all clearly deserved a mark if excellence

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Recommend Dealer
Yes
Employees Worked With
Feb 16, 2021 -

Alan Jay Toyota responded

Thanks for your glowing review, George! We appreciate your business and our team looks forward to serving you again soon! Alan Jay Toyota Team

February 15, 2021

"Reasonable waiting time.need to make an appointment..."

- ARMENG31

Reasonable waiting time.need to make an appointment related to previous visit on airbag recall. Johnny was able to get the car in with no appointment. Thank you

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Yes
Employees Worked With
Feb 16, 2021 -

Alan Jay Toyota responded

Thank you for choosing Alan Jay Toyota. Yyour feedback and rating mean a lot to us. We're glad Johnny was able to help, and we hope to see you again! Alan Jay Toyota Team

February 12, 2021

"what a dealership they not only fixed my car they washed..."

- JLRJCLANCY

what a dealership they not only fixed my car they washed and vacuumed it. when I asked in Pa. if they were going to wash my car they just looked at me like i was crazy..

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Recommend Dealer
Yes
Feb 12, 2021 -

Alan Jay Toyota responded

Thanks for sharing your thoughts about your experience with Alan Jay Toyota. We're so glad you're pleased with our service! We appreciate your business and hope to see you again soon! Alan Jay Toyota Team

February 11, 2021

"I have purchased over 10 vehicles from Alen Jay over the..."

- ldrtheone224

I have purchased over 10 vehicles from Alen Jay over the past 15 years I would not go any where else I have recommend Alen Jay to all my friends and family Jorge Basulto (sales rep) went above and beyond to get me the vehicle I wanted From finding the vehicle I wanted to programming my vehicle when I pick it up He is an outstanding sales man

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Recommend Dealer
Yes
Employees Worked With
Feb 12, 2021 -

Alan Jay Toyota responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear that Jorge has been to go above and beyond your expectations and provide you with memorable experiences. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Alan Jay Toyota Team

February 09, 2021

"It seemed like the labor charges were high compared to..."

- Tom

It seemed like the labor charges were high compared to the amount of time that I spent at the dealership. I agreed to and was charged the estimated price, but it seemed like they were able to finish the job in less time.

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Recommend Dealer
No
Employees Worked With
Feb 23, 2021 -

Alan Jay Toyota responded

Thank you for your review, Tom. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. If it's possible to discuss the charges in greater detail, please feel free to reach out to management directly. Alan Jay Toyota Team

February 05, 2021

"I had car trouble and I was taking care of without an..."

- DONHAVERKAMP

I had car trouble and I was taking care of without an appointment. I was do for service and hat was taken w of too. Great!

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Miss Barbie (Great)
Feb 07, 2021 -

Alan Jay Toyota responded

Thank you for your very kind review, Don! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Alan Jay Toyota. Alan Jay Toyota Team

February 04, 2021

"Great purchase great service.GM Salerno runs a tight..."

- roxnrow11

Great purchase great service.GM Salerno runs a tight ship.if u have any kind of problem they take care of it.had problems lat year with title bureau in New York State.they were constantly updating me even though I finally got my title when I returned home to ny.not Alan Jays fault crummy dmv in New York

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Recommend Dealer
Yes
Feb 04, 2021 -

Alan Jay Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Alan Jay Toyota Team

February 03, 2021

"I bought my used car in the early days of the pandemic so..."

- annapruett5

I bought my used car in the early days of the pandemic so I have hardly had time to gauge whether their attentiveness will last long-term. So far so good!!

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Recommend Dealer
Yes
Employees Worked With
Chris the assistant at service desk and the driver, Ann who picked me up.
Feb 03, 2021 -

Alan Jay Toyota responded

Thank you, Anna, for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Alan Jay Toyota Team

January 28, 2021

"Best car dealer we have ever used. We are moving out of..."

- ROYBAB

Best car dealer we have ever used. We are moving out of state and will miss All the helpful people at Alan Jay Toyota and the hot chocolate in the waiting area.

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Yes
Jan 29, 2021 -

Alan Jay Toyota responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Alan Jay Toyota's Service Department. Sincerely, The Alan Jay Toyota Team

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