
Albany Toyota
Albany, OR
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We initially tried to buy a vehicle from them and put down a deposit. They were not able to get the vehicle we wanted and we decided to buy a car from a different dealership. When we asked to get our ref down a deposit. They were not able to get the vehicle we wanted and we decided to buy a car from a different dealership. When we asked to get our refundable deposit back they kept giving us excuses as to why they couldn't process it. We were told to come into the dealership and when we arrived they said they didn't have the proper authorization to process the refund. To this point we still have not been able to get our deposit back. There seems to be an extreme lack of communication and training among the employees. This is very unfortunate as it's the closest dealership to our location, but I cannot recommend doing business with this location. More
Easy to work with, quick, respects your time. Friendly and personable. Has a better warranty than most other Toyota dealerships on new vehicles. Friendly and personable. Has a better warranty than most other Toyota dealerships on new vehicles. More
Jeff was very helpful, They did not have the Suv in the color I wanted so they found the color and equipment I wanted all in the same day. Thanks Albany Toyota color I wanted so they found the color and equipment I wanted all in the same day. Thanks Albany Toyota More
Jeff was very helpful and friendly. He listened and was genuine and helpful. He didn’t try to sell anything unnecessary and he was willing to let us try multiple vehicles. He listened and was genuine and helpful. He didn’t try to sell anything unnecessary and he was willing to let us try multiple vehicles. More
Very pleasant purchase experience! Listened to what I needed & why! My time was not wasted! Appreciated the genuineness! Refreshing! Listened to what I needed & why! My time was not wasted! Appreciated the genuineness! Refreshing! More
Jeff Jaynes was an amazing car salesman! I traveled 6 hours for this vehicle and it was completely worth it! Jeff went above and beyond and this whole process went super smoothly - I think i I traveled 6 hours for this vehicle and it was completely worth it! Jeff went above and beyond and this whole process went super smoothly - I think it’s the smoothest, calmest, most relaxed car buying experience I’ve had and I really appreciate it! More