Albany Toyota

was a great experience from start to finish. Really got me the car I wanted! Really got me the car I wanted! More

I phoned ahead and the dealer had the car ready for me to test drive when I arrived. as a VIP appointment. Jeff Jaynes was my salesperson. He was with me the entire way from the test drive to getting the key test drive when I arrived. as a VIP appointment. Jeff Jaynes was my salesperson. He was with me the entire way from the test drive to getting the keys. The dealership was super clean and comfortable with excellent WiFi. Everyone was super nice. They helped me get a good loan rate with my institution of choice. Jeff Jaynes made the whole buying experience one the most pleasant I have had in all my years of buying vehicles. Highly recommend Jeff and Toyota of Albany. More

Jeff Jaynes was a stellar rep who helped find exactly what we were asking for. Good value, good service. what we were asking for. Good value, good service. More

Jeff was awesome and so helpful! Such an easy process to get the car we wanted! Thank you! Such an easy process to get the car we wanted! Thank you! More

***WARNING***This dealership sell new vehicles with discontinued cheap tires with NO WARRANTY. I purchased a new Tundra from them with Falken AT tires. This truck had under 20 miles on it when I drove discontinued cheap tires with NO WARRANTY. I purchased a new Tundra from them with Falken AT tires. This truck had under 20 miles on it when I drove it off the lot. At 10k miles I noticed the tires were wearing very fast. I stopped in and talk to the manager who took me to service. They stated that I needed to call Falken. I called Falken and they told me that the tire TOYOTA buys from them are ordered to be quite and to get better gas mileage. They also stated there is no warranty on those tires and they are not real Wildpeak AT tires. Toyota just order's them that way. I told Toyota what Falken told me and asked they replace the tires with real Falken Wildpeak tires but they will not make it right. Then to top it off I went in for my 15k service and the only service they suggested was that I need new tires. I just laughed. #Falkentires #AlbanyToyota #BeavertonToyota #koin6news More

I really don't write reviews nor was I asked to write one but I feel compelled to due to the experience I had buying my "new to me" Tacoma. And, I have to say it was a great one. My sales guy Joe was awesome but I feel compelled to due to the experience I had buying my "new to me" Tacoma. And, I have to say it was a great one. My sales guy Joe was awesome to deal with, took his time with me and really new his stuff, not to mention just a cool dude overall. I had a couple of special requests that took a day or two, this where the sales manager Jim had to get involved. Jim was extremely professional, friendly and extremely responsive-I can't thank him enough. Once we figured stuff out the I had the opportunity to work with Tammy the finance manager. She was non-pushy and walked me through various options that met my financing needs and insurance programs that fit my driving habits. We worked together to pick a program that made sense to me and let's just say this, I won't need to worry about having unexpected repair bills coming my way anytime soon. Thank you again Lassen Toyota, dealing with me was truly a team effort that I appreciate and I will be sharing my experience with anyone I hear looking for a new ride. Truely a 5 star experience. More

Jake was amazing! Friendly! Great dealership! Would definitely return when we’re ready for another car. Friendly! Great dealership! Would definitely return when we’re ready for another car. More

I bought a used car and just over 60 days (over warranty period)had to spend $8100. in repairs for Air Conditioner and a Transmission and couldn’t drive the car for over a month. period)had to spend $8100. in repairs for Air Conditioner and a Transmission and couldn’t drive the car for over a month. More

Overall, not happy with my experience looking at a truck with Lassen Toyota. I’ll be the first to admit that I lowballed on an estimate, but instead of telling me, “that’s way too low” or “not gunna happen” with Lassen Toyota. I’ll be the first to admit that I lowballed on an estimate, but instead of telling me, “that’s way too low” or “not gunna happen”… Jordan tells me “I’ll call you in an hour or so”. I figured that they’d deny my offer, but was hoping for a counter, or even a simple “thanks but no thanks”. Instead, Jordan took the middle school dating approach and ghosted me. I was waiting to go on vacation (which he knew about) and waited several hours until I finally called him, texted him, called again and left a voicemail. Never got a call or text back. I am thoroughly disappointed in my experience. More

Just had my vehicle serviced.....OMG, so quick and painless. Ken Laub is a dream to work with. Very helpful, inquisitive and very knowledgable. THANK YOU LASSEN TOYOTA painless. Ken Laub is a dream to work with. Very helpful, inquisitive and very knowledgable. THANK YOU LASSEN TOYOTA More