Albrecht Subaru of Wakefield - Service Center

I had a pleasant experience. Everything was handled in a professional manner. Will continue to service my vehicle here. Everything was handled in a professional manner. Will continue to service my vehicle here. More

Service was done as expected. Joe was great. Kept me informed on the status of my car and established realistic expectations. Joe was great. Kept me informed on the status of my car and established realistic expectations. More

Joe was extremely helpful with my serice. While I've had other good experiences, this was the best since I purchased the vehicle a year ago. Keep up the ggood work. While I've had other good experiences, this was the best since I purchased the vehicle a year ago. Keep up the ggood work. More

The dealership has very courteous and helpful staff. A really nice waiting room. The service is very good. A really nice waiting room. The service is very good. More

Michael was very helpful & informative and kept me apprised of the progress of my service. apprised of the progress of my service. More

He was courteous, friendly and explained everything. Car was done when said it would be. Car was done when said it would be. More

They service department should be clear on whether they will be keeping a vehicle over night for service or not. Plus all services performed on a vehicle should be noted on the customers invoice! I had to will be keeping a vehicle over night for service or not. Plus all services performed on a vehicle should be noted on the customers invoice! I had to call to confirm whether my tire rotation was done. They said yes, but how do I really know for sure. Guess I'll have to chaulk the tires if I go back. More

This was my second oil change on my 2024 Wakefield Impreza. Folks are very nice but 3 hours, yipes. Also as a new car the oil was on the top dipstick mark. After each service it registers 1/8" Above Impreza. Folks are very nice but 3 hours, yipes. Also as a new car the oil was on the top dipstick mark. After each service it registers 1/8" Above the top mark.This worries me and I think I should do it myself. I am 69 and this is my first new car so I thought the dealer would do better work than me. I drove my pickup for 42 years so you see I really respect vehicles.Could this oil over filling hurt my engine seals? More

Easy to get to off a main highway. They do have 4 CSR. But they need to all get on the same page. They do have 4 CSR. But they need to all get on the same page. More

Parking was scarce, but I appreciated that they got me in quickly and let me use a loaner. I had an issue with pricing-I was quoted $900 on the phone (that I approved), $1400 on the app when work was done, a quickly and let me use a loaner. I had an issue with pricing-I was quoted $900 on the phone (that I approved), $1400 on the app when work was done, and then it went up to $1700 when I picked up the car. I would appreciate accurate info from the service advisor. More