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Albrecht Subaru of Wakefield - Service Center

Wakefield, MA

4.7
371 Reviews

371 Reviews of Albrecht Subaru of Wakefield - Service Center

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June 25, 2024

Great customer service. Always able to get an appointment when it’s convenient for me. Staff and technicians are pleasant and knowledgeable. More

by dfitz616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan in Service Department.
Jun 25, 2024 -

Albrecht Subaru of Wakefield responded

Thanks for the fantastic feedback! We're delighted to hear that our team at Subaru of Wakefield could provide you with convenient and pleasant service. We appreciate your support!

June 25, 2024

The Service department of Subaru of Wakefield was very easy to deal with. I had a tire replaced on our 2024 Crosstrek there. I called to make an appointment and they set it up at the first opportunity. More

by jhunncraig5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jun 25, 2024 -

Albrecht Subaru of Wakefield responded

Thank you for sharing your positive experience with the Service department at Subaru of Wakefield! We're glad to hear that our team provided professional and efficient service. We look forward to continuing to take care of your Crosstrek in the future! Safe travels!

June 22, 2024

Fast check in, great customer service, clean bldg. friendly employees, very knowledgeable, fast check out More

by Phyllis mendonza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike corrine
Jun 25, 2024 -

Albrecht Subaru of Wakefield responded

Thank you for the wonderful feedback, Phyllis! We're delighted to hear that our team at Subaru of Wakefield provided excellent service and a smooth experience. We appreciate your support!

June 22, 2024

Dave was so helpful. I had an appointment for an oil change but came in early for a noise from my tires. He fit me in and took care of everything with attention. Love Sub More

by mwbovet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Puttie
Jun 24, 2024 -

Albrecht Subaru of Wakefield responded

We're delighted to hear that Dave provided such attentive service during your visit at Subaru of Wakefield. Thanks for sharing your positive experience and support!

June 22, 2024

Came in for a slow leak after having my all season tires put back on, and Patrick got me taken care of and back on the road. Thanks Patrick! More

by jfinkly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Jun 24, 2024 -

Albrecht Subaru of Wakefield responded

We're glad to hear Patrick got you back on the road quickly! Thanks for choosing Subaru of Wakefield. Safe travels!

June 21, 2024

David has consistently been helpful over the years with any problems or concerns I’ve had with my Subaru. More

by NW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Patti
Jun 24, 2024 -

Albrecht Subaru of Wakefield responded

We're happy to hear David always provides you with excellent service here at Subaru of Wakefield! Thanks so much for your support!

June 20, 2024

Bought my Forester 2 years ago and can’t be more satisfied. Two of my closest friends have leased and bought cars there They’re also completely satisfied and rave about this dealership. They want a More

by robertkan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bentley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Albrecht Subaru of Wakefield responded

Robert, we're delighted to hear that you and your friends have had such positive experiences with our team Subaru of Wakefield! We take pride in providing honest and professional service. Thanks for the fantastic review!

Jun 21, 2024 -

robertkan1 responded

Confident you will continue to do a great job

June 19, 2024

I prefer multiple choice choices over writing on these surveys you might consider that in the future on your survey. More

by Agador
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with service department Christopher was his name. Very good for your organization
Jun 19, 2024 -

Albrecht Subaru of Wakefield responded

Thank you for sharing this feedback; we will certainly keep it in mind for any future updates. Take care! - The Subaru of Wakefield Team

June 19, 2024

Extremely sincere and helpful at the service desk. The car maintenance was completed quickly and the car was delivered right to the door. More

by mismomill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher from service
Jun 20, 2024 -

Albrecht Subaru of Wakefield responded

We're delighted to hear that our service desk team at Subaru of Wakefield provided you with such a positive experience. Thanks for sharing your feedback!

June 19, 2024

David Patti (service dept) and his team were excellent: on-time, thorough, and responsive to my concerns. Thank you! More

by eric.hayden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Patti (Service dept)
Jun 20, 2024 -

Albrecht Subaru of Wakefield responded

Eric, we're glad to hear David and the Subaru of Wakefield service team provided excellent care! Thanks for sharing your experience with us.

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