I had my bmw serviced for the first time and was thoroughly pleased with the service department. Tim Harmon was courteous & professional. I love the fact that my car was washed before being returned to me. Awesome job by all!
Tim Harmon represents the Gold Standard of service. I have dealt with him for a number of years and have never asked him a question that he could not answer. His interactions with me have always been friendly and very professional. As a service manager he does everything right and makes it very easy to deal with Aldersons. He is a real gem.
I own two BMWs and have both of them serviced and repaired at Alderson BMW. Tim Harmon has always been extremely helpful and courteous. He is always prepared to answer all our questions and to make sure we are completely satisfied. I so appreciate the quality service.