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Alderson Lexus

Lubbock, TX

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329 Reviews

1302 19th St

Lubbock, TX

79401

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329 Reviews of Alderson Lexus

September 09, 2021

adrian was very nice . i will take my car there again for service. it was in and out in a timely matter thank for the help More

by pfostercsfcu
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
adrian bustos
September 03, 2021

Took my car to "the trailer" parked in Midland on 9/2. Robyn (?) the lady coordinating business there is always a joy to deal with! More

by Lc67gto
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robyn
August 14, 2021

They worked with making my appointment time more accommodating since we live out of town. I have worked with GM dealerships and Lexus is by far much better in service. More

by paulakinder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Bustos
July 29, 2021

My vehicle’s service experience was great at Alderson of Lubbock. Adrian Bustos and his team treated me professionally and I didn’t feel intimidated nor annoyed going through the process. It’s too bad all More

by christyg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Bustos
July 15, 2021

I brought my Lexus RC 350 F Sport Coupe into Alderson for a one year checkup. The whole Alderson staff was very helpful. The Service Team did the checkup and repair a spot in the paint. I had a local Odessa More

by Jon husband
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Salazar
July 08, 2021

It was time for the 20,000 mile service on my Lexus RX350. Adrian Bustos, service advisor, was very courteous and helpful. At the same time, a recall to replace the fuel pump was also taken care of. More

by sharoneubank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Bustos
July 01, 2021

Alderson treated us like we were very special. I shopped my car in Dallas and they could not give me a better offer than I got in Lubbock. Al Griggs was incredibly knowledgeable about all aspects of the ve More

by Archie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Griggs
June 30, 2021

The dealership was great, everyone we dealt with was great. But our salesman wasn’t one of our best, he was the best salesman we’ve ver had! He took the time to explain everything little thing there is More

by Gasamaniego
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Griggs
June 25, 2021

Service personnel had appointment sheet waiting with timely service, prompt van service to home, and clean vehicle after service with review by Adrian of all items inspected. More

by Ejackgilreath
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Bustos
June 09, 2021

This was our first luxury vehicle purchase and the whole team at Alderson Lexus made our experience great! Thanks to Eddie Avila & Tyler Bell for everything! More

by izmusquiz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Avila & Tyler Bell
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