Alexandria Hyundai - Service Center

The people who work there are always nice and professional. Damaged my car in the process. I didn’t realize until i got home. A part of the hood is damaged on the driver side. Also, the wait is professional. Damaged my car in the process. I didn’t realize until i got home. A part of the hood is damaged on the driver side. Also, the wait is always so long! Appointment was at 10am. My car wasn’t ready until after 3. More

Great experience with this dealership over the years. I’ve purchased two Genesis from them. I’ve purchased two Genesis from them. More

They diagnosed my issue and had it fixed! Appreciate the expertise and good communication from the team! Appreciate the expertise and good communication from the team! More

Diamond and his team are great! Professional, friendly, and efficient. Fixed my issue and had me out in less than an hour Professional, friendly, and efficient. Fixed my issue and had me out in less than an hour More

Terrible communication. Unresponsive. Zero follow-up even though I requested explanation about the service I received. This is not the level of service purchasers of a p Unresponsive. Zero follow-up even though I requested explanation about the service I received. This is not the level of service purchasers of a premium brand should expect. Genesis will never succeed in competing in the luxury car market until the service is vastly improved. More

The team was great and welcoming. They explained the recall and executed perfectly. Thanks guys They explained the recall and executed perfectly. Thanks guys More

Service was fast and easy, but my car was not vacuumed as requested , but overall I had a great experience requested , but overall I had a great experience More

Amazing dealership. Erick and Chris were extremely helpful, fair, and honest. Best car buying experience I have ever had. Erick and Chris were extremely helpful, fair, and honest. Best car buying experience I have ever had. More

Had great service; appointment time was honored, everything explained, efficient service. Will bring car for future issues. everything explained, efficient service. Will bring car for future issues. More