Alexandria Motors

I purchased a car here about one month ago and it is a lemon. The car had a 30 day warranty and they never seem to be able to fix the problem. In one month, they have had my car more than 15 days which lemon. The car had a 30 day warranty and they never seem to be able to fix the problem. In one month, they have had my car more than 15 days which is unacceptable. "Eddie" is the owner and I consider him to be dishonest and he speaks very crudely to women. Even if you have to pay more, go to a reputable, large dealer. Stay away from Alexandria Motors. I'm now dealing with the BBB, the dealer board and the DMV. What a hassle to save a little money! More

It's been along time since I bought a car so I went to Alexandria motors and asked about a car they said I can get it or it's sold but I believed them so I gave them a huge down payment in cash so they sh Alexandria motors and asked about a car they said I can get it or it's sold but I believed them so I gave them a huge down payment in cash so they showed me a Lexus and said I could come back and get it liars all liars and Sam the owner is a thief so I called the better business bureau and the va dealer board on them to get my money back do not ever buy a car from these crooks and liars they seem desperate don't go there More

I read the last review and was quite surprised with the review...I went there to buy a 2004 BMW 745LI...This dealer had the car almost $1,500 lower than any other dealer in the area...Yes it is a house con review...I went there to buy a 2004 BMW 745LI...This dealer had the car almost $1,500 lower than any other dealer in the area...Yes it is a house converted to the dealer...but I dont see anything wrong with that...It is in the commercial district of Alexandria...One problem does seem like staffing, they are WELL understaffed...The guys need to hire some more employees, but the owner basically told me...With the fierce competition and the lagging economic times...Its hard for them to compete...Anyways...Its been 1 month and I am completely happy with the car...They were upfront about my financing, I didnt have a PERFECT credit score but they got the financing done and put me into a new car...Other dealers straight out said no to me and trust me I went to many dealers...So as far as the last customer claiming this place is a scam...I would STRONGLY disagree..Yes they do have problems...They are very relaxed and not the typical "corporate" types where they give u a flawless bathroom and serve you hot tea/coffee and then shaft you with a smile...I have told them to get some employees so the wait time is less for their customers...I waited 4 hours to get my deal done...but I got it done for $1,500 less than the customer so $1,500 (savings) / 4 (hours) roughly translates to $350 I saved per hour while I was there...At that rate I would have waited all day... More

ALEXANDRIA MOTORS 1800 Old Richmond Highway ALEXANDRIA MOTORS 1800 Old Richmond Highway Alexandria, VA 22303 (703) 329-1300 HORRIBLE experience going to this dealership.I wouldn't even c ALEXANDRIA MOTORS 1800 Old Richmond Highway Alexandria, VA 22303 (703) 329-1300 HORRIBLE experience going to this dealership.I wouldn't even call it no dealership its a house that they sell cars out of. FIRST OFF I should have known going to a house that was converted into a dealership with NO RESTROOM employees walk over to the dunkin donuts to use the restroom. ONLY 2 people work in the office and both seem overwhelmed as if they cant handle customers. They will tell you ANYTHING over the phone to get you to come in then try and talk you into something that you do not want or in other words that they don't want on their lot. I sat in this place for 3 hours the first day dealing with the owner he just sat their and went through papers and smoked cigarettes and bossed other employees around. I think i'm waiting for a response from the bank but NO he just had me sitting there. Then he told me come back the next day with cash for a down payment LIED and said I was approved.I Came back the next day with certified check.NO! Thats not good enough for them they want CASH IN HAND seems like a scam to me. I witnessed people calling asking for their titles, The girl worker would tell people on the phone that was asking about a car to hold she was gonna check on it. And would sit at the desk the whole time and pretend as if she really looked at it SHE DID NOT.IF your not making six figures + they really wont pay you too much attention. They really think their in high end dealer but NOT AT ALL who's gonna buy a bmw from a dealer thats a house and they making over six figures. WORST dealer I have ever been too. They lose keys to cars and blame the car washer to have stole them. They lose files TRUST ME I witness all of this. They are VERY UNPROFESSIONAL. The employees drive the cars for sell like its their own car. DO NOT GO TO THIS DEALER to me I feel as though if I would have had cash and put it in their hand they would have scammed me.Once the owner had me sitting again for over an hour just on his cellphone and going through papers once again I just got up and left while he carried on with his personal conversation. And its also a sign that says NO DOWN PAYMENTS TO BE REFUND CAR OR NO CAR! DO NOT LET THIS PLACE SCAM YOU More

We were supposed to meet Sam around noon -he did not get there until 4:00 because of some emergency. This is like a 35-40 minute drive so it's not like we could go home and wait and come back. None of th there until 4:00 because of some emergency. This is like a 35-40 minute drive so it's not like we could go home and wait and come back. None of the paperwork was ready the car was not there a sales rep was driving it - the car was disgusting on the inside. They put almost 1000 miles on it in less than a month. I would not recommend this place to anyone. The best thing you can do is not to do business with them. Oh and if you decide to purchase a car from them DO NOT buy the "FREE' warranty that Sam so kindly just "Threw" in for you....because it actually costs $2K!!! Terrible business practices, poor customer service - when called back about the truck not running....we were hung up on.....do not give these guys an ounce of your money!!! More