Alfa Romeo Fiat of Alexandria

It's hard not to fall in love with the FIAT 500. After purchasing a car from them last year, I came in the sneak a peak at the new cars. Although my own car was still perfect, Skylar made me an offe After purchasing a car from them last year, I came in the sneak a peak at the new cars. Although my own car was still perfect, Skylar made me an offer that I couldn't refuse. I truly got an upgrade on my 'old' car and drove home with the new one! More

Hi Fiat Alexandria Team, I had an unpleasant experience Hi Fiat Alexandria Team, I had an unpleasant experience in buying an used car (Toyota Camry, http://www.fiatusaofalexandria.com/used/Toyota/2005-T Hi Fiat Alexandria Team, I had an unpleasant experience in buying an used car (Toyota Camry, http://www.fiatusaofalexandria.com/used/Toyota/2005-Toyota-Camry-857017820a0a0064012d0c2e88bd1aef.htm) from FiatofAlexandria. Though there were dents on the right passenger door & spots on the bumper, I had closed the deal yesterday (16th Feb 2013)& was willing to make the payment. However GM & Salesperson mentioned that I can come & take the delivery of the car today (17th Feb 2013) at 12 Noon after making the payment. I had clearly communicated that I am new to the country & hold a UK driving licence. On confirmation from your GM (Ellie) & Salesperson (Silva), I had bought the insurance . I had completed the paperwork and had also sent the Insurance documents, Driving license & SSN copy of my spouse. However, got an update from GM & Sales person that, car can't be registered with a foreign DL and they are not providing the proof & also the reason in written statement. The salesperson is not picking up the calls & GM hung up the call when I asked for the details related to registration of car with a foreign driver's license. I would like to highlight this unfair treatment & feel that other customers should not get similar treatment. Every customer should have a pleasant buying experience. If the management accepts that, I got an unfair treatment, I am still considering to go ahead with the deal. Note : I had travelled with my family all the way from North Potomac for seeing & finalizing this car as yesterday was my son's birthday. Couple of my friends had also travelled to help & guide me in the buying process. More

If you want a Fiat, don't buy from Fiat of Alexandria. GO instead to Tyson's Fiat. I started the purchase of my Fiat with Fiat of Alexandria, but stopped it and got one at Tyson's instead. In the process of instead to Tyson's Fiat. I started the purchase of my Fiat with Fiat of Alexandria, but stopped it and got one at Tyson's instead. In the process of buying a car I was handed off twice each with a very long wait. I was never told why I was being handed off or why there was a wait. I was also told my new car would be available Tuesday. I didn't get a call Tuesday. Rather, I had to call twice (because first phone call was not returned) to learn that car would not be available till Thursday. On Wednesday, I was called and told my new Fiat was in Norfolk with 1200 miles on it and was being driven (not put on a carrier) from Norfolk to Alexandria. I know that buying a car isn't like buying a pair of shoes, but it shouldn't be this difficult. Also no car with 1200 miles on it should be sold as new! More

Went to the dealership and met Tex, a very knowledgeable sales associate, who offered me a test drive. Test drive was great and I was very impressed with the Fiat 500. Told him I would return at another t sales associate, who offered me a test drive. Test drive was great and I was very impressed with the Fiat 500. Told him I would return at another time with my trade-in. (I'm sure they hear that all the time). He thanked me for coming in. Zero pressure to buy immediately. I returned two days later. They appraised my trade-in at a very fair price (above what I had researched). They had the car I wanted at a good deal. Bought the car. The entire transaction was conducted on the showroom floor. No time spent in a stuffy finance office without windows. No hassles whatsoever. Financing was great (can't do better than zero percent)! This is the way to buy a car. Highly recommended... More