Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
All American Ford
Springville , AL
140 Reviews
At All American our sole focus is serving our customers the way THEY want to be served. Whether you are looking for price information, product information, trade value or selling your car, we are ready to answer any of those questions, in the order you ask them. In-store, our website, or over the phone, we want to find you the right vehicle, the right service and the best experience. Don't forget to try our new mobile service and pickup/delivery!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 140 reviews
September 10, 2024
Do not like being given the run around. Go in with an issue they say no we can't do something. Then we need to fix something it will take 4 hours then they say it will take 16 hours. Get yo Go in with an issue they say no we can't do something. Then we need to fix something it will take 4 hours then they say it will take 16 hours. Get your story straight More
by candsmonte
Verified CustomerEmployees Worked With
Carlos, james
September 09, 2024
Had an oil change and tire rotation was done in a timely manner and satisfied with work manner and satisfied with work More
by jdrummonds
Employees Worked With
September 07, 2024
They offer a good service. Knowledgeable. Quick in quick out. Stay close to the appt time. Knowledgeable. Quick in quick out. Stay close to the appt time. More
by mwalker264
Employees Worked With
September 02, 2024
They took care of my recalls and James was very professional and helpful. He explained everything they did and even checked on an old recall on my mom’s car for me. I will continue to use All Ameri professional and helpful. He explained everything they did and even checked on an old recall on my mom’s car for me. I will continue to use All American Ford. They make me feel like they care about my business. More
by bdeerpink1
Employees Worked With
James in service department
August 25, 2024
Both Drew and Michael were great to work with. This dealership really puts the customer first. Highly recommend All American Ford. This dealership really puts the customer first. Highly recommend All American Ford. More
by gcharding
August 22, 2024
Misquoting work # wrong type of freeon suv uses r1234 Not r134 And only two 16 oz. Not 6 16 oz. Cans I am retired ac worker and not stupid !! Bought 4 new autos from all American Will Not be another from all r134 And only two 16 oz. Not 6 16 oz. Cans I am retired ac worker and not stupid !! Bought 4 new autos from all American Will Not be another from all American ford . Dump move yall . More
by MWOOD5804
Employees Worked With
August 21, 2024
1st visit not a lot of customer service I had to go in and ask for help then the service writer just wanted to know what was wrong with the vehicle. Then he wanted my name and number that was it. I’m use and ask for help then the service writer just wanted to know what was wrong with the vehicle. Then he wanted my name and number that was it. I’m use to warm and friendly people. More
by bmcdanal
Employees Worked With
Tim
August 21, 2024
Fast, professional, easy to access, great attitude overall. They got the part, got me in , fixed it promptly, overall. They got the part, got me in , fixed it promptly, More
by cmkkmk2mak
Employees Worked With
August 16, 2024
Professional, courteous and great customer service. Always get done quickly and do a great job of communicating with me throughout the process. Always get done quickly and do a great job of communicating with me throughout the process. More
by the4minkins
Employees Worked With
