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All American Ford
Springville , AL
138 Reviews
At All American our sole focus is serving our customers the way THEY want to be served. Whether you are looking for price information, product information, trade value or selling your car, we are ready to answer any of those questions, in the order you ask them. In-store, our website, or over the phone, we want to find you the right vehicle, the right service and the best experience. Don't forget to try our new mobile service and pickup/delivery!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 138 reviews
April 02, 2025
Pickup and delivery great option. Worked just as I hoped it would. Communication from the service advisor on issue resolution and cost. Overall great experience. Worked just as I hoped it would. Communication from the service advisor on issue resolution and cost. Overall great experience. More
by penny.m.mccormick
Verified CustomerEmployees Worked With
Tim
March 31, 2025
Great service at our house -the technician very knowledgeable- and polite - will use them again knowledgeable- and polite - will use them again More
by longwheelbase56
Employees Worked With
March 30, 2025
Service is friendly and good to the customer and will help the customer if possible. help the customer if possible. More
by d.wood3016
March 26, 2025
Great service did a great job they came out and did my recall for me recall for me More
by zac_musso
Employees Worked With
March 25, 2025
First impressions of the facility was its cleanness. The service attendant was polite and motivated to check if a technician was available (Skylar) the process was explained Skylar took my vehicle into The service attendant was polite and motivated to check if a technician was available (Skylar) the process was explained Skylar took my vehicle into shop to be diagnosed. James's came into customer waiting area (waiting area very comfortable )to explained my diagnosis and I give him permission to proceed with repair. Waiting time was reasonable and repair results was explained with workmanship warranty on repair. 5 star out of 5 rating. More
by aj504will
March 25, 2025
My wife had to carry her 2024 Explore in because window wouldn’t go up. Had 5,000 miles on vehicle. She said they were really nice and very professional. Didn’t have the part but ordered it and had it the wouldn’t go up. Had 5,000 miles on vehicle. She said they were really nice and very professional. Didn’t have the part but ordered it and had it the next business day. They took the time to make her window go back up and stay there until the new part came in. New part came in and was installed within an hour. Very nice people. We will definitely go back for the rest of our maintenance work. More
by dewayne
Employees Worked With
. Service department.
March 22, 2025
Tim and the service team are always courteous and helpful. I always have a great experience when I bring my F150 and Bronco into All American Ford! helpful. I always have a great experience when I bring my F150 and Bronco into All American Ford! More
by robbullington
Employees Worked With
Tim in Service
March 19, 2025
I was satisfied with my visit with All American Ford! The people were very nice and respectful. The service was great The people were very nice and respectful. The service was great More
by nacosta793
Employees Worked With
March 18, 2025
Excellent service. Staff was very helpful. Kind and courteous. I like the vehicle I bought Staff was very helpful. Kind and courteous. I like the vehicle I bought More
by swalker018466
Employees Worked With
March 17, 2025
James was great. Came in for one problem, saw my brakes were worn. Ordered parts. replaced in a short time. Came in for one problem, saw my brakes were worn. Ordered parts. replaced in a short time. More
by ncarruba
