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All American Ford
Springville , AL
154 Reviews
At All American our sole focus is serving our customers the way THEY want to be served. Whether you are looking for price information, product information, trade value or selling your car, we are ready to answer any of those questions, in the order you ask them. In-store, our website, or over the phone, we want to find you the right vehicle, the right service and the best experience. Don't forget to try our new mobile service and pickup/delivery!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 154 reviews
February 15, 2025
I’m sorry I wrote a bad review I just didn’t give service team enough time to resolve my issue but it has been completed to my satisfaction team enough time to resolve my issue but it has been completed to my satisfaction More
by edgodfrey1
Verified CustomerEmployees Worked With
February 14, 2025
Fast friendly service, got in and out on time. No waiting service was done quickly. No waiting service was done quickly. More
by gregbeshears
Employees Worked With
February 12, 2025
Service department made everything so easy to have my vehicles serviced promptly, technicians were friendly and helpful vehicles serviced promptly, technicians were friendly and helpful More
by retharagsdale
Employees Worked With
February 09, 2025
Always pleased with the service department. It was the main reason for purchasing a new Expedition from them. It was the main reason for purchasing a new Expedition from them. More
by jabernathy2
Employees Worked With
February 07, 2025
I felt the guys working in service were very kind & helpful but sometimes communication was off. If I asked them to do something they were on it & always tried to help me with what I needed. I just had helpful but sometimes communication was off. If I asked them to do something they were on it & always tried to help me with what I needed. I just had to call for updates at times. James & Carlos were great in working with us. I had a few recalls that needed to be done & they all were done in a great time frame. Personally, I don’t like that the dealership no longer has loaner vehicles as it just makes the process a little more difficult but the experience was good. More
by Ashton
Employees Worked With
Carlos
February 03, 2025
We worked with Drew Taylor. He was helpful. I really wasn't planning on buying a truck that particular day, but he listened to what I wanted and I found it. It was a great ex He was helpful. I really wasn't planning on buying a truck that particular day, but he listened to what I wanted and I found it. It was a great experience. More
by jmayer3
January 30, 2025
One of my tires was going flat on the interstate at this exit to Ford so I walked in and asked could they help and was repaired and ready to go under an hour. Greatly appreciated the help. exit to Ford so I walked in and asked could they help and was repaired and ready to go under an hour. Greatly appreciated the help. More
by tammi3
Employees Worked With
Sorry I do not have his card with me to say
January 27, 2025
Everyone was very friendly. The text messages and phone calls were nice. Excellent customer service all the way around. The text messages and phone calls were nice. Excellent customer service all the way around. More
by peteblank
Employees Worked With
