
All American Ford
Springville , AL
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 139 reviews
Very professional, especially Eugene! Customer service is great, but the customer service text line could be better! Customer service is great, but the customer service text line could be better! More
Service department is great. They have worked us in twice to meet our travel schedules. Dealership has the nicest customer lounge we have ever seen. They have worked us in twice to meet our travel schedules. Dealership has the nicest customer lounge we have ever seen. More
(Eugene Jones) helped me and I wasnt even expecting to get a new car but he worked with me and got me into a car that ill love!! Everythere was nice and i felt welcomed. Give that man a bonus !! get a new car but he worked with me and got me into a car that ill love!! Everythere was nice and i felt welcomed. Give that man a bonus !! More
Liked the dealership, very clean. Everyone was nice and friendly. Disappointed that the outside of my 2024 Bronco Sport did not get washed, although the inside was clean. I took it Everyone was nice and friendly. Disappointed that the outside of my 2024 Bronco Sport did not get washed, although the inside was clean. I took it a couple of days later and paid to have it washed, not at a car wash. One of the first salesman did offer a couple of days later to take it thru a car wash, (after I mentioned it to him) but I have been told by two different detail men you shouldn't use that kind of car wash cause it leaves swirl marks. Love it otherwise !!! More
I left the car for service and came back to pick it up. Waited for a moment in the waiting room, very nice and clean, with lots of refreshments. Thanks All American Ford Waited for a moment in the waiting room, very nice and clean, with lots of refreshments. Thanks All American Ford More
My first visit was great! Customer service was excellent, but unfortunately my check engine light came on the following week and they charged me ANOTHER $175 to run ANOTHER di Customer service was excellent, but unfortunately my check engine light came on the following week and they charged me ANOTHER $175 to run ANOTHER diagnostic test they had just ran the week before. I hoped after the almost $1400 I spent with them the week before for repairs, they would take accountability that they missed the new issue and not charge me the diagnostic fee. I might have been more inclined to complete the repairs for my new issue there. The next associate I dealt with was not very friendly and actually ignored my question asking why the new issue with my vehicle was not address the prior week when diagnostics were ran. I’ve lived in this community my whole life and will NOT suggest this service or dealership to anyone for even a simple oil change and certainly not for purchases of new vehicles. More
I had made an appointment, showed up 15 early. They took my truck right back and completed the service very quickly . I have always had a great experience with All American. They took my truck right back and completed the service very quickly . I have always had a great experience with All American. More
Very friendly and respectful. The service department didn't try to con me into service I didn't need. Your service to me and the way you work with me is going to make the differen The service department didn't try to con me into service I didn't need. Your service to me and the way you work with me is going to make the difference if my next truck is a Ford (or not). More