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All American Ford in Old Bridge

Old Bridge, NJ

4.7
1,458 Reviews

3698 U.S. 9

Old Bridge, NJ

08857

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1,458 Reviews of All American Ford in Old Bridge

August 28, 2023

One of the best ford dealers in the area,my sales guy Jamie,and Frankie and his team went above and beyond to make my deal,on my new 2023 f150 happen. If your looking for a new car go to all American for More

by occbones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Thalor, Frank Pedi, Joseph Pedi, Tommy Klingenberg, Gennaro Paolillo
Aug 28, 2023 -

All American Ford in Old Bridge responded

We're delighted to know that our team at All American Ford in Old Bridge exceeded your expectations! It's great to see you had a positive experience with Jamie, Frankie, and the rest of our crew. Enjoy your new 2023 Ford F150, and we hope to see you back again down the road!

August 26, 2023

I had an excellent experience with buying my Ford Edge from the Oldbrige dealership. Johansson was knowledgeable very patient and attentive. We took several cars for test drives. He wasn’t overpowering a More

by Patricia Carlson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johassen
Aug 28, 2023 -

All American Ford in Old Bridge responded

Patricia, it's fantastic to know you had a five-star experience with Johansson and Greg at All American Ford in Old Bridge. We appreciate your recommendation and look forward to providing excellent service when you bring your Ford Edge for servicing!

August 22, 2023

Brought my expedition for service multiple times for rough shifting in the transmission. Dealt with Mike Ferrono as my service advisor. DO NOT LET MIKE FERRONO BE YOUR ADVISOR. HE’S DISRESPECTFUL AND A More

by Joe D
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ferrono (AVOID), Brooke Ancona
Sep 12, 2023 -

All American Ford in Old Bridge responded

Joe, I'm sorry to read about your experience with our service department. It's clear we've missed the mark in terms of communication and addressing your concerns effectively. We take customer feedback seriously and would like an opportunity to make things right for you and fix your shifting issue. Please reach out directly so we can discuss this further at a time that works best for you. Thank you, Nick Savino - Fixed Ops Director - (732) 242-0410

August 21, 2023

Took my car in for 20K mile service. The experience was professional, courteous and efficient. Kudos to Matt, who drove me back to my house after I dropped off my car, and to Allison, my More

by LongJohn17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Schwartz
Aug 22, 2023 -

All American Ford in Old Bridge responded

We're thrilled to hear that Matt, Allison, and Scott provided you with a professional and efficient 20k-mile service experience at All American Ford in Old Bridge! Thanks for your feedback and for sharing your appreciation for the inspection video. Safe travels, and we'll see you next time!

August 17, 2023

I was very pleased with the salesman Dan and manager Joe. Both were professional & helpfully. I would definitely recommend this dealership.. More

by pcsalvato@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Pedi
Aug 18, 2023 -

All American Ford in Old Bridge responded

We're delighted to know that Dan and Joe provided you with a professional and helpful experience at All American Ford in Old Bridge. Thanks for your recommendation, we appreciate it. Enjoy the new ride!

August 15, 2023

Devon was professional and communitive throughout the entire process. If it wasn't for him, I wouldn't use all American. I have a dealer right around the corner from my house but Devon really makes the d More

by Tman147164
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon Rucker
Aug 16, 2023 -

All American Ford in Old Bridge responded

We're so glad to know that Devon's professionalism and communication have earned All American Ford in Old Bridge your loyalty! Thank you for making the trip to work with us. It's an honor to receive this praise!

August 12, 2023

Had to keep coming back within the same year to have the same issue repaired. Got into an argument with the service advisor and there now there are all sorts of problems and lights on in my car after I left More

by kashaf_321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike
Sep 12, 2023 -

All American Ford in Old Bridge responded

We strive for excellence in our service and it's clear we've missed the mark here. I understand how frustrating this must be, especially with repeated issues with your vehicle. I would also like to apologize that you had such a rude encounter with a member of our team, and I would appreciate the chance to make this right. Would you please call me so that I can see if there is any way we can assist you moving forward? Thank you, Nick Savino - Fixed Ops Director - (732) 242-0410

August 11, 2023

Understanding my problem that this was my only vehicle and did everything possible to complete the somewhat difficult task of my repairs. I was informed at every step of the repairs. This also included co More

by FDR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Young
Aug 14, 2023 -

All American Ford in Old Bridge responded

We're glad to know that our team at All American Ford in Old Bridge was able to keep you informed and provide helpful solutions during your repair process. We appreciate the feedback, and we'll continue striving for this level of service!

August 08, 2023

Great experience with Kris, Genaro and George. Great group of people who try to make your experience of buying a new car enjoyable. I will be back here for my next car. You have a loyal customer f More

by Juan Saborido
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Villafane, Gennaro Paolillo
Aug 09, 2023 -

All American Ford in Old Bridge responded

Juan, we're delighted to know that Kris, Genaro and George made your car buying experience enjoyable at All American Ford in Old Bridge. We appreciate the loyalty and look forward to seeing you for your next purchase!

Aug 11, 2023 -

Juan Saborido responded

Thank you and I'll make sure to let family and friends about my experience with All American Ford in Old Bridge.

August 08, 2023

Jon at service was very helpful and communicated excellent! Thank you…Brooke was also very professional! Both great employees and friendly! More

by rick120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Ancona
Aug 09, 2023 -

All American Ford in Old Bridge responded

We're glad to know that Jon and Brooke hit the mark with excellent customer service, Rick! We appreciate the kind words. Safe travels from all of us at All American Ford in Old Bridge!

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