Back

All American Ford - Service Center

Springville , AL

4.6
119 Reviews

119 Reviews of All American Ford - Service Center

Sort by
August 16, 2024

Excellent customer service. Knowledgeable and affordable. The entire staff there was very friendly! Highly recommended! More

by MikeG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Graydon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Russell
August 15, 2024

The service tech was outstanding. He took me step-by-step. What was going on? Took care of sending the paperwork to American auto shield for payment. More

by jjcando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Graydon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department
August 15, 2024

Fair, friendly and competitive cost on repairs. We miss Jessica, sorry she's moved on. We wish her the best! More

by eyeforce23
Recommend Dealer
Yes
Employees Worked With
Service department only.
August 15, 2024

All American Ford is awesome! They have been so friendly and have helped in any way they could! More

by heatherfaye8013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Graydon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Sanchez
August 15, 2024

Best Experience and Customer Service we have ever had was with James. His warm smile and soft demeanor made us comfortable from the start. He made the drop off and pick up process so easy! He was so kn More

by tolithakay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Service Dept.
August 14, 2024

In on time out quickly technicians explained services performed. Parts needed were discussed with me before installing. More

by stevemcgee2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Graydon
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2024

They are the best! They are courteous and respectful. They get the job done excellent and in a timely manner! More

by vintagenana41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Graydon
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2024

Employees were awesome. Even though they couldn't solve my software problem. Wasn't their fault. Screen problem with SYNC system. More

by 205orders
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know their name.
August 06, 2024

Fast and friendly service. i dropped off my truck and they had it ready in about an hour. More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Graydon
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2024

Fast service, friendly service advisor and service reps. The service work has been excellent. I will recommend them. More

by bryant.hugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ragsdale
...
11