All American Motors

I bought a 2014 ram from them two months ago. At first it had a transmission problem. Fixed it. This miss it had , turned out to be the motor. It’s going to cost me $11,000. To fix. Don’t trust them! had a transmission problem. Fixed it. This miss it had , turned out to be the motor. It’s going to cost me $11,000. To fix. Don’t trust them! More

Liars and scammers Before I bought my car from them I asked if any work had been done on it and was told no, but as it turns out they had recently rebuilt the engine, bo Before I bought my car from them I asked if any work had been done on it and was told no, but as it turns out they had recently rebuilt the engine, botched it by forgetting a $3 bolt in the engine and lied about it. I was made to sign an aftermarket waiver and because of the waiver, I was not able to return or receive help with the car after it suffered catastrophic engine failure due to a missing harmonic balance shaft bolt. DO NOT buy and car that has been worked on or sign an aftermarket waiver from this dealership as their shop mechanics are incompetent and will lie and sell you a near dead car. More

Needing to get a new car right now during the Covid-19 crisis was not ideal to say the least... Worrying about the usual BS of buying a new car is stressful enough! Thank you to Brandon, who, despite havi crisis was not ideal to say the least... Worrying about the usual BS of buying a new car is stressful enough! Thank you to Brandon, who, despite having to run the place almost entirely on his own (due to the crisis restrictions), always responded promptly, and professionally, and negotiated a better deal than I could have expected given my circumstances. We dealt mostly over the phone and by email/text to reduce contact while discussing which vehicles I was interested in and what I could afford. I could even joke that I never saw his face since he was wearing a mask and gloves when I came to test drive the vehicle and sign the paperwork lol. Out of all of my car buying experiences (being five in total now) this was the most unique, stress free, and enjoyable experience I’ve ever had! More

Salesman Austin was pleasant and knowledgeable,(the 3 stars are because of his excellent service) we bought a nice, low mileage commuter (2012 Hyundai accent) great car, however AFTER checking NADA and K stars are because of his excellent service) we bought a nice, low mileage commuter (2012 Hyundai accent) great car, however AFTER checking NADA and Kelly BB, we paid about $1000 over what the car books at for high retail. I TRUSTED THAT THE CAR WAS PRICED FAIRLY, DONT MAKE THE MISTAKE I MADE, RESEARCH THE CAR FIRST! I called and spoke with an owner and was told that was market value for that car according to some fictitious algorithm he claims is used in the industry, saying they don’t price according to NADA OR KELLY BB.....MARKET VALUE!!! It's a Hyundai barebones commuter. Not sure if I would ever come back to this lot, feeling like I was "suckered" after this purchase. More

Austin is a pro I purchased a used 2016 Mazda 3 from AAM and can report a very excellent experience from start to finish. I test drove the car last month during the b I purchased a used 2016 Mazda 3 from AAM and can report a very excellent experience from start to finish. I test drove the car last month during the big snow storm and Austin had the car scraped off and looking great while all the other dealerships were buried in snow. I did a fairly exhaustive personal check on the car and reviewed the dealership’s own maintenance report. Everything was detailed and in order. I didn’t quite know what to expect as this was my first time buying a used car from a dealership but I had done plenty of homework and came prepared. The transaction was very smooth. Austin and the manager I spoke with were explanatory and reasonable, not pushy at all. They were patient and helpful as I put my finances together. The final deal was very fair and a month later I’m entirely satisfied with the outcome, the Mazda is in excellent shape. I got exactly what I paid for. Would definitely recommend. More

Amazing even in the snow Austin was amazing and super helpful. We showed up while it was dumping snow after our car had been stolen. He had no problem going out into the snow Austin was amazing and super helpful. We showed up while it was dumping snow after our car had been stolen. He had no problem going out into the snow to show us the cars we were interested in and kept an upbeat attitude about it. They were great about helping us get the best deal we could. More

Top notch service I dealt with Austin and he was great. Was respectful and a good listener. I appreciate the customer service he and the crew at American Motors provide I dealt with Austin and he was great. Was respectful and a good listener. I appreciate the customer service he and the crew at American Motors provided. I would definitely buy another truck from these guys. More

Great customer service Austin was great and very professional. Everyone explained everything in detail and worked with us to get the car we wanted and my husband and I left Austin was great and very professional. Everyone explained everything in detail and worked with us to get the car we wanted and my husband and I left happy with a new Ride. More

Thanks Austin! Many thanks to the staff members at All American Motors in Tacoma, and a personal thank you to Austin, you were quick, professional, and courteous, lo Many thanks to the staff members at All American Motors in Tacoma, and a personal thank you to Austin, you were quick, professional, and courteous, love the Kia! More

Quality work, willing to work with you My experience with All American Motors was excellent! Mauricio is a great sales man made my purchase nice and easy just how it should be really recomm My experience with All American Motors was excellent! Mauricio is a great sales man made my purchase nice and easy just how it should be really recommend him for anyone who is looking on getting a new vehicle, the whole team works together to get things done right for you at reasonable price. More