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All Star Ford
Pittsburg, CA
116 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 116 reviews
September 07, 2026
This is our 2ND time driving over an hour to All Star Ford to buy a car. Our first purchase was about six years ago, and we had such a great experience that we decided to come back again. Jose helped Ford to buy a car. Our first purchase was about six years ago, and we had such a great experience that we decided to come back again. Jose helped us this time and he was AMAZING. He was professional, knowledgeable, very kind, and easy to work with. The whole process was smooth. We never felt pressured, which we really appreciated. There’s definitely a reason we came back after six years and drove over an hour again. All Star Ford has always made us feel like they are honest and trustworthy. We will definitely come back for our third car, and probably more after that. Five stars really isn’t enough. Highly recommend All Star Ford and Jose! More
by mmaggiora99
Employees Worked With
Jose
September 04, 2026
I always get treated professionally when I go to All Star Ford. I called at 12:30 in the afternoon so that could be there in 45 minutes. Anything available they said come on down I was there for about an hou Ford. I called at 12:30 in the afternoon so that could be there in 45 minutes. Anything available they said come on down I was there for about an hour and 20 minutes. Took care of my vehicles on my way. I love the Customer Service and I say thank you to everyone work there. More
by Franklocal10
Employees Worked With
Anthony , Debra Evers
August 31, 2026
The communication of Allstar was the Best I’ve experienced in years! Eric Laviolette, Service Advisor, is a BIG plus on the Communication! Thanks to All Staff at All-Star FORD experienced in years! Eric Laviolette, Service Advisor, is a BIG plus on the Communication! Thanks to All Staff at All-Star FORD More
by Mikeclem1969
Employees Worked With
Eric Laviolette
August 09, 2026
Great experience every time. They always explain clearly through the needs of my car. Marcos is very kind and professional. They always explain clearly through the needs of my car. Marcos is very kind and professional. More
by Maria Ceja
Employees Worked With
Marco Alcayaga, Debra Evers, Kenect Team
August 06, 2026
I am pleased with their services. I walked in to make an appointment. I was given a next day appointment which was great. When I explained the problems I had with my vehicle, I was as I walked in to make an appointment. I was given a next day appointment which was great. When I explained the problems I had with my vehicle, I was assured that it would be taken care of and not to worry. I received calls with updates on my vehicle. It was repaired within 24 hours. I was greeted with courtesy, respect and felt welcomed. Their shuttle took me to my destination. The following day, I received a call informing my vehicle was ready. Instead of me requesting a shuttle pickup, they brought my vehicle to my location. I was happy and impressed. I will definitely take my vehicle back. Their services are great!👍🏾 More
by G Marie
Employees Worked With
Marco Alcayaga
July 30, 2026
Absolutely disgusting service. PLEASE go somewhere else. I was warned by others to avoid this dealership, but tried anyways. My vehicle has been in for multiple recalls. Firs PLEASE go somewhere else. I was warned by others to avoid this dealership, but tried anyways. My vehicle has been in for multiple recalls. First, the rear differential. They addressed that, and right after I picked it up, the exhaust hanger broke off (this was apparently another recall they ignored) had to bring it back. Should have been my first sign. Second, brought in for maintenance, oil change, cabin filter etc, they managed to break my glove box and slammed it shut and apparently hoped I wouldn’t notice. They broke it bad enough to where it was in the shop for 2 more days to deal with it. Third and final straw that lead me to leave this review, we purchased the extremely expensive extended warranty (almost 10% of the vehicle new cost) to 100k miles. This car has 32k miles and is 5 years old. Brought it in with an oil leak on the rear differential. come to find out that the differential vent tube had come off and just needed to be stuck back on. No big deal, right? Eric tells me it’s “not under warranty because there’s nothing to fix” and decided I owe them $275.00 diagnoses fee. I figured I reason with him in person. We come in to retrieve the car and I ask him “do you think this is right” and he tells me “I don’t make the rules” and “I can’t go over the managers head” who was not available, go figure. After some back and forth, we pay our xx bill and leave. Absolutely disgusting service. PLEASE go somewhere else. More
by logan1
Employees Worked With
Eric
