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All Star Ford
Pittsburg, CA
107 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 107 reviews
July 30, 2026
Absolutely disgusting service. PLEASE go somewhere else. I was warned by others to avoid this dealership, but tried anyways. My vehicle has been in for multiple recalls. Firs PLEASE go somewhere else. I was warned by others to avoid this dealership, but tried anyways. My vehicle has been in for multiple recalls. First, the rear differential. They addressed that, and right after I picked it up, the exhaust hanger broke off (this was apparently another recall they ignored) had to bring it back. Should have been my first sign. Second, brought in for maintenance, oil change, cabin filter etc, they managed to break my glove box and slammed it shut and apparently hoped I wouldn’t notice. They broke it bad enough to where it was in the shop for 2 more days to deal with it. Third and final straw that lead me to leave this review, we purchased the extremely expensive extended warranty (almost 10% of the vehicle new cost) to 100k miles. This car has 32k miles and is 5 years old. Brought it in with an oil leak on the rear differential. come to find out that the differential vent tube had come off and just needed to be stuck back on. No big deal, right? Eric tells me it’s “not under warranty because there’s nothing to fix” and decided I owe them $275.00 diagnoses fee. I figured I reason with him in person. We come in to retrieve the car and I ask him “do you think this is right” and he tells me “I don’t make the rules” and “I can’t go over the managers head” who was not available, go figure. After some back and forth, we pay our xx bill and leave. Absolutely disgusting service. PLEASE go somewhere else. More
by logan1
Employees Worked With
Eric
July 28, 2026
Outstanding buying experience. Tristan and Greg were great.Jocelyn in finance super. Great experience. Would recommend them to all. Tristan and Greg were great.Jocelyn in finance super. Great experience. Would recommend them to all. More
by harleyaoki
Employees Worked With
Debra Evers
June 15, 2026
I've been a Customer of All Star Ford for over 3 Years and just Purchased a New Vehicle from ASF. The Great Service and My Service Specialist Austin is a Large of the Reason I made My Purchase. and just Purchased a New Vehicle from ASF. The Great Service and My Service Specialist Austin is a Large of the Reason I made My Purchase. More
by MAC
Employees Worked With
Debra Evers
June 05, 2026
I have been going to All Star Ford since I brought my truck. I have nothing to say but all good things concerning their customer service. I left feeling very cared for. My last visit was with Morrio. He truck. I have nothing to say but all good things concerning their customer service. I left feeling very cared for. My last visit was with Morrio. He was friendly and knowledgeable. Thank you. More
by Zulou
Employees Worked With
Mario in service and Kai in sales
June 03, 2026
The service advisor told me they could do a tire rotation and warranty repair at my house instead of driving in. Appreciate being able to work from home while they did the work. The crew was professional and and warranty repair at my house instead of driving in. Appreciate being able to work from home while they did the work. The crew was professional and efficient. More
by jim
Employees Worked With
Service advisor, mechanic
May 23, 2026
Thank you David Corona for all of your help and professionalism. Your team at All Star Service did a great job . We’ll see you again !! G & M Catalán professionalism. Your team at All Star Service did a great job . We’ll see you again !! G & M Catalán More
by garycatalan
Employees Worked With
David Corona Service
March 31, 2026
Excellent customer service by Anthony Garza and team. I received full communication regarding vehicle pick up, service, and vehicle drop off. The team that picked up and dropped off were very professiona I received full communication regarding vehicle pick up, service, and vehicle drop off. The team that picked up and dropped off were very professional and took care of my vehicle. I received a call from Tyler, in warranty about my drivers seat concern. He was extremely professional, followed through with phone calls to keep me updated and took care of the issue. I highly recommend All Star Ford. More
by taphelps425
Employees Worked With
Anthony Garza, Tyler Heyd, Erica Castro
