All Star Hyundai - California

Richard was very friendly and helpful. He made sure I was completely informed of the vehicle before I purchased the car. Recommend thia dealership! He made sure I was completely informed of the vehicle before I purchased the car. Recommend thia dealership! More

My wife and I were helped by Amy Larose, Sales Manager. I always dreaded buying a car because of past experiences. Amy changed that perception. I would recommend anyone buying a car see her if you want a p I always dreaded buying a car because of past experiences. Amy changed that perception. I would recommend anyone buying a car see her if you want a pleasant no stress experience. Another person we met was their financial manager Clarence. He was very cordial and explained everything in great detail making it a easy transaction. More

Hello, My name is Alizcia Gurule' and I purchased a car Hello, My name is Alizcia Gurule' and I purchased a car from the dealership about 11 months ago. The week after purchasing the car began to stall. Hello, My name is Alizcia Gurule' and I purchased a car from the dealership about 11 months ago. The week after purchasing the car began to stall. I was advised by the service department located at All Star, that there was nothing that could be done because the issue could not be duplicated. Nonetheless, the car continued to stall meaning I would be driving 50/70 miles an hour and the car's speed would drastically decline and run hot. I would literally have to turn the heater on to cool the car down in the summer. In addition, I almost died a total of three times because of this stall because of being idle on freeways and back roads to Sacramento. The car would overheat & stall, and it would be a waiting game to start the car back up or possibly be rear ended by another driver. Luckily, after the numerous calls, speaking to a manager and leaving a bad review/rating I was finally helped. The service manager drove the car about 100 miles, I did not care because it was necessary, although it was disturbing.The service manager was finally able to duplicate the and at last a repair was made. I continued maintenance on my car, including oil changes and tire rotations (the basics). However, in December after only having the car for 8 months, the initial problem arose AGAIN. I contacted All Star and was advised I could take my car to any Winter Chevrolet, but when I did I was turned away. I then decided to take my car to Big O Tires, however, the General Manager stated I should have a warranty for my car. I contacted All Star and was told to have the GM call the warranty company. I obliged the request and the GM for Big O Tires called and was told absolutely nothing was covered. I have attached the bill and everything that was replaced, I was told by Big O tires that they never saw a line clogged like that before. I cried and agreed to pay because I felt defeated and overwhelmed. Next another 600 was added plus more labor cost and the total went to 4600+. I needed my car, a car I loved because of sentimental value, a car I purchased with funds given to me after the murder of my son at DVHS in 2020. The car ran great for a few days, now it is back to stalling and overheating. I do not have the funds to repair and I am tired of begging for help with a car I haven't even had a year. My Chevy Cruze is doing its best but overheats without the engine light and radar advising that it is hot. I have not taken it back to Big O Tires because I am scared. I took it to a Chevy dealership and was told they couldn't help unless I paid out of pocket and then advised I could purchase a new vehicle with 2k down and 560 payment and VOLUNTARILY REPO my chevy. NOT GOING TO HAPPEN!! I have since stopped payment on the repairs to my car because it is not fair to me that I am stuck with a lemon. In doing so my credit has dropped over 30 points. I have also checked myself into a mental hospital because the continuous issues with my car are draining me. I don't understand how I maintain my car as normal people do, yet I still have issues non-stop and have paid more for repairs than the car is actually worth. I received a call from the service manager and customer relations, they duly advised that you would contact me directly. I know that my family and friends have posted numerous comments with regard to the car I was sold and the continuous issues, many pre-existing and refuse to stop until it is addressed. Yet, it has not been addressed and I am wondering when someone, anyone will reach out. Attached are the repairs minus the catalytic converter that was also replaced with additional labor cost. I have also attached the carfax proving that I have done my due diligence. Attached are also some of the additional maintenance I have been forced to do. If needed I will also provide all my oil changes and tire rotations. PLEASE HELP ME and do what you would expect done in this scenario if it was YOU or your family member, friend, and for that matter your customer!!! image.png Date 01/17/2022 Odometer 96,000mi Services Performed Vehicle serviced Oil pan drain plug replaced Oil pressure gauge checked Engine oil system flushed Big O Store #4235 Date 12/22/2021 Odometer 95,827mi Services Performed Vehicle serviced Emission system checked Spark plug(s) replaced EGR system checked Timing belt replaced Antifreeze/coolant flushed/changed Serpentine belt replaced Cylinder head gasket(s) replaced Big O Store #4235 Date 11/30/2021 Odometer 95,491mi Services Performed Vehicle serviced Maintenance inspection completed Spark plug(s) replaced Computer(s) checked Big O Tires Date 08/18/2021 Odometer 82,288mi Services Performed Vehicle serviced Tires rotated Oil and filter changed Big O Tires Date 07/07/2021 Odometer 74,738mi Services Performed Vehicle serviced Oil and filter changed Edit Record Upload Receipts Add Note Antioch Hyundai Date 05/24/2021 Odometer 70,620mi Services Performed Vehicle serviced Maintenance inspection completed Tire condition and pressure checked More

Quick and easy dealing with the dealership came in just to check on a car end up going home with a brand new car and they gave us a good deal to check on a car end up going home with a brand new car and they gave us a good deal More