Update as of 2/10/2021;
This Dealer has gone from ok, to really BAD, I am a returning customer that has purchased 2 vehicles few years ago, well, I tried to convert a Lease end into a Purchase on 2/7/2021. what a JOKE! this people are BIG Time Scammers now. they seriously don't know what they are doing there, all are into selling you a new, and not helping you with the LEASE they sold you in the first place. After over 3 hrs waiting (and to make things worse, I was the ONLY Customer on that morning, so they were not busy), they tried to oversell/charge on GAP, and Extended Warranty, charge unnecessary DMV fees (even as the registration in current and just paid a day before and trying to sell me a bad LOAN of 6.9% (because is a USED Vehicle) or so they said, keep in mind that our credit scores are 750 & 784.
I decided to leave and try on a different HYUNDAI dealer I had also bought a vehicle before, and wow what a difference. I got a loan 3.5%, zero down, only paid $30 DMV fee, no GAP and didn't try to oversell the extended, as my current Hyundai Mfg. Warranty still valid for 2 more years or 41,000 miles on the bumper to bumper, and still have 7 years or 81,000 miles left on the Power train warranty that is 10/100,000 as my car only have 18,000 miles. And no to mention that I was there just a bit over 1 hr total.
I will NEVER, EVER go back to this SCAMMERS!