Allan Vigil Ford Lincoln

Service Department, Jasmine was Fantastic Jasmine in the Service Dept was Great. She got me in and Out in a timely manner. Completely took care of all of my Service needs. Jasmine in the Service Dept was Great. She got me in and Out in a timely manner. Completely took care of all of my Service needs. More

Time Cut In Half I came to your establishment without an appointment employees were very friendly my wait time was originally two and a half hours my car was ready wit I came to your establishment without an appointment employees were very friendly my wait time was originally two and a half hours my car was ready within an hour the reason I gave you a four is because the service I received I did not reach was an oil change I did not have my next service date place in the window in the person that gave me my paperwork did not explain what was actually done to my car other than an oil change he did not let me know if I had a new filter he just said they replace the oil More

Better experience than I Imagined Smooth sailing. Made the process extremely painless. Made sure I had everything I needed before driving off the lot. Worked tiresly to ensure that I d Smooth sailing. Made the process extremely painless. Made sure I had everything I needed before driving off the lot. Worked tiresly to ensure that I drove off the lot with a car. Special thanks to the financing team. I wemt there for a used and they surpassed my expectations and got me in a new car. Thanks! More

Ongoing issues with my 2018 Ford Focus The dealership refuse to be honest with the many front end suspension problems I've had since the purchase of that vehicle. The service, the people, a The dealership refuse to be honest with the many front end suspension problems I've had since the purchase of that vehicle. The service, the people, and that particular dealership is full of you know what! I would never/ever go back to them for anything! More

Excellent Service I was quite happy with this repair experience. The service personal were extremely professional and knowledgeable. So far I have not noticed any prob I was quite happy with this repair experience. The service personal were extremely professional and knowledgeable. So far I have not noticed any problems. Kudos to Jasmine at the service desk More

Oil change,tire rotation and car wash two vehicles Good service made an appointment in on time out on time I had both vehicles serviced my Lincoln and my Ford oil change tire rotation and car wash Good service made an appointment in on time out on time I had both vehicles serviced my Lincoln and my Ford oil change tire rotation and car wash More

New Mustang purchase Very easy purchase, my salesman was great as well as the finance Mgr and Sales Mgr. Couldn’t be happier with my new 5.0 Mustang. Very easy purchase, my salesman was great as well as the finance Mgr and Sales Mgr. Couldn’t be happier with my new 5.0 Mustang. More

Extremely Satisfied Salesman was very accommodating and very friendly. The finance guy was very helpful and neither were pushy with any aspect of the sale. Another salesm Salesman was very accommodating and very friendly. The finance guy was very helpful and neither were pushy with any aspect of the sale. Another salesman, can’t remember his name, was very helpful setting up the FordPass app with us! More

Satisfied Customer Due to my situation and my preferred taste in vehicles, most salesmen could not assist me with my desire for a new “used” vehicle at local dealerships Due to my situation and my preferred taste in vehicles, most salesmen could not assist me with my desire for a new “used” vehicle at local dealerships. I was sent to Mr Henry Dennison by a competitor’s dealership. He felt that Mr Dennison would be able to assist me with my wants. After reviewing the choices, contract stipulations, mileage and Blue Book reviews, I was satisfied with the final result. Especially being that I was a woman dealing by myself the dealership was fair and did not take advantage. For these reasons I highly recommend the dealership. More

Low tire issue I think the people at Alan Vigil in Morrow are very sincere and willing to help. I went in because my low tire indicator came on, and they discovered I think the people at Alan Vigil in Morrow are very sincere and willing to help. I went in because my low tire indicator came on, and they discovered a nail in the tire in a spot that rendered the tire unable to be repaired. I bought the tires and the tire warranty from Alan Vigil in April 2018, so the warranty covered the tire replacement I didn't, however, particularly like having to buy a new warranty for the new tire). They worked fast that Saturday afternoon to get me in and out quickly, and one technician, Shanon, even listened to me to vent as to why I thought the nail was in the tire. Good people down there - I've always had an excellent experience there, no matter what I go in for, and I believe they will do whatever they can to help to the best of their abilities. They will have my business for as long as I drive a Ford; I have owned three Fords and I don't intend to change brands. More