Allan Vigil Ford Lincoln

Excellent experience I give this rating because everything was done to my satisfaction. Leon Truong was my service advisor and provided excellent customer service, kept m I give this rating because everything was done to my satisfaction. Leon Truong was my service advisor and provided excellent customer service, kept me informed. He's a true asset to Allen Vigil. Service provided was oil and filter change (no charge, bought the car there). Air bag recall once again, no charge. More

airbag recall great service. they took care of the recall problem and provided me with a loaner vehicle while service work was being done. I appreciate that. great service. they took care of the recall problem and provided me with a loaner vehicle while service work was being done. I appreciate that. More

Very misleading I spent $1100 in new tires here and when I started losing pressure in one 2 weeks later, I obviously brought it back. They tell me its not the tire b I spent $1100 in new tires here and when I started losing pressure in one 2 weeks later, I obviously brought it back. They tell me its not the tire but the valve which is NOT covered under warranty and it will cost 35 to replace. 3 hours later the same service rep tells me its $105!!!!! He says, well we had to add labor. If he would have told me it was going to cost 105 I would have taken it someplace else. I would not recommend this place at all. Considering the amount of money I spend there in addition to the new tires I just bought, I would have thought I would have gotten a little break on this kind of insanity. DON'T GO!!!! More

Great car buying experience. Dan my salesperson he was awesome to work with very knowledgeable about the car I bought. Dan is a no-pressure Salesman. Plus the finance lady she was Dan my salesperson he was awesome to work with very knowledgeable about the car I bought. Dan is a no-pressure Salesman. Plus the finance lady she was very nice and easy to do business with. Thank you More

Have it YOUR way! We’ve been buying or leasing from Allen Vigil since 1993. So easy! Pick out what you want and they do the rest. It’s a pleasure dealing with these pro We’ve been buying or leasing from Allen Vigil since 1993. So easy! Pick out what you want and they do the rest. It’s a pleasure dealing with these professionals that we now call Friends! More

The Unicorn I was searching for a specific F150 with a list of 4 options that were required. I searched from Texas to Florida to Michigan for this truck. (I liv I was searching for a specific F150 with a list of 4 options that were required. I searched from Texas to Florida to Michigan for this truck. (I live in Alabama) I found my truck online and was able to get a fair price on the very special truck. Terri was great to work with and very professional. When I drove to Georgia and inspected the truck, I noticed that the drop in bed liner which was listed as a dealer installed item was not installed. The sales manager agreed to install the liner at no additional cost and the service team had it installed as we were doing the paperwork. Overall I was very pleased with the purchasing experience from initial on line contact to delivery. I am even more happy with my new truck, it too exceeds my expectations. Allan Vigil Ford is a fair and honest dealership with capable and honest people, Buy from them with confidence. More

Excellent service. No other comments at this time.. I always get my Lincoln and Ford truck service at this dealership. Will continue to do so. service. No other comments at this time.. I always get my Lincoln and Ford truck service at this dealership. Will continue to do so. More

Customer Service I have been taking my 2014 Lincoln MKZ to Alan Vigil since 2016 when I purchased it slightly used. Scott Gahwiler has been my service rep from day 1 I have been taking my 2014 Lincoln MKZ to Alan Vigil since 2016 when I purchased it slightly used. Scott Gahwiler has been my service rep from day 1 and I could not be more pleased with his attention to detail and watching out for my needs. His honesty, transparency and when needed management support has been nothing less than stellar. If you have a Ford or Lincoln, I highly recommend Scott as he will take care of you and watch out for you. One in a million! More

Edge fix I have purchased several cars from Allen Vigil and have no issue with sales or service of late. What I do have an issue with was the fact my 2017 Edge I have purchased several cars from Allen Vigil and have no issue with sales or service of late. What I do have an issue with was the fact my 2017 Edge is not quite 2 years old and had just gone over the 36000 miles when the Navigation system went out and had to be replaced for around $1000. Holly in the service dept was great and took care of getting the car fixed. More

In and out FAST...with an appointment!! Friendly people, fast service, didn't push what I didn't need...Jasmine kept me updated on the status of the service via text. Todd is great; answered Friendly people, fast service, didn't push what I didn't need...Jasmine kept me updated on the status of the service via text. Todd is great; answered questions about my GT without hesitation, even though I could tell he was very busy! Thanks! More