Alphorn Ford

I would not recommend them for either purchase or service. Purchase of vehicle was handled very poorly with no communication whatsoever. Had to make multiple trips to get purchase complete. When I we service. Purchase of vehicle was handled very poorly with no communication whatsoever. Had to make multiple trips to get purchase complete. When I went to pick up the car it had not been detailed and I had to ask them to vacuum out the back seat from footprints on the floor. When car was serviced for oil change it took almost 2 hours and they didn't reset the computer. More

We have been very pleased with our purchased vehicle, sales people and financial department. Everyone is very pleasant and extremely helpful. sales people and financial department. Everyone is very pleasant and extremely helpful. More

First time buying a car here and using their service center. I will continue to buy my cars from them and use their service center. They have gone above and beyond for me. They really do make you feel l center. I will continue to buy my cars from them and use their service center. They have gone above and beyond for me. They really do make you feel like family. I wouldn't go anywhere else. More

Horrendous experience. Had bought a car. Was pressured to leave a great review before I even left the building. Immediately had transmission issues and needed to be replace Had bought a car. Was pressured to leave a great review before I even left the building. Immediately had transmission issues and needed to be replaced. They took the car and said it would be out for a week. I went a month and a half with little to no communication on what was happening. By the time they finally had me come get the car, (that I told them I did not want.) it was also dead. And they made me wait outside until they were done with other customers cars to jump my battery. Not to mention the multiple other issues they denied the car had when I bought it. I admit I should’ve checked more but I unfortunately had faith in them. They’re now trying to get me into a different car. Once they saw me start looking up its history, they VERY quickly tried to turn my attention in a different direction. The car had been in a bad accident and they “had no clue”. Anyway, after waiting for my car to get jumped they said they’d drive a new one to trade me out of very soon. It’s been a while and again, haven’t heard a word from them. Oh and the loaner they lended me had a sticker on the front windshield, illegal. But I found out it was there to cover a crack in the windshield. Employees at the store tell me that the manager Eric, is not a people’s person. He’s a business person. I was told this I’m assuming to help me understand why this place runs this way and why my issues are getting treated with no urgency. More

Usually do a thorough job but last time did not refill fluid levels during service that says they check fluid levels fluid levels during service that says they check fluid levels More

Went in for an oil change and they let me know about issues I didn't even know I had before they got worse! issues I didn't even know I had before they got worse! More

Very quick, helpful and willing to get my car in for my much needed oil change much needed oil change More

Alphorn Ford's service department is always professional and great to work with. They will always be my go to for all my automotive needs and great to work with. They will always be my go to for all my automotive needs More

I am not happy that you sold me a damaged vehicle and don't seem overly motivated to make it right... don't seem overly motivated to make it right... More

They said that they fix the check engine light 1 day after i got it back, the light was back on. Don't know what to do might take to my mechanic. Still waiting for my jack they said they ordered when I after i got it back, the light was back on. Don't know what to do might take to my mechanic. Still waiting for my jack they said they ordered when I bought the truck 3 months ago. More