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Alphorn Ford - Service Center

Monroe, WI

4.5
138 Reviews

138 Reviews of Alphorn Ford - Service Center

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June 10, 2025

The staff is very helpful and always willing to go the extra mile. The concierge service is outstanding. More

by Steve4026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gauge and Jordan are great, always willing to make the repair experience easier for me.
June 10, 2025

They do a great job, I always enjoy talking with all the sales people when I'm there. I'll e back. More

by blairadami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Hitchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hoyt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025

Requested tire change and multipoint inspection. Car needed an oil change, but instead of offering to do the change while they had it there, they put it on the consider list. Now have to schedule an More

by JJKEEFFE
Recommend Dealer
No
May 26, 2025

Work with to keep car at peek performance and works with to get appointment that works for me. More

by c2sieds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service advisor
May 19, 2025

Friendly, always telling me what they found with my vehicle I don't feel pressured if I decide not to get my vehicle done with them More

by halverson69.dp
Recommend Dealer
Yes
Employees Worked With
Don't remember, maybe Jordan?
May 09, 2025

I waited while work was being done on my car. There was pop corn available to eat More

by Janet Beach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department staff
May 04, 2025

Did not get an answer of why the check engine light came on. I think they must of reset them, because it came back on the next day along with a ABS light , trailer brake light came on. I took to my mechanic More

by akjorlie23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Taylor Hitchins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hoyt
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2025

Everything was very good and will always come back. I can always get my car in when I need to. More

by oudinot1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service was great
May 02, 2025

Whether I have a concern that I want looked at or something needs fixing,service is thorough and or done tight period.. More

by Jgbutler50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan in service desk and Scotty ,senior master tech
May 01, 2025

Everything was quick and super good. I'm confident that all was taken care of. More

by wendy.currie2268
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Currie
1
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