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Alphorn Ford - Service Center

Monroe, WI

4.5
134 Reviews

134 Reviews of Alphorn Ford - Service Center

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May 19, 2025

Friendly, always telling me what they found with my vehicle I don't feel pressured if I decide not to get my vehicle done with them More

by halverson69.dp
Recommend Dealer
Yes
Employees Worked With
Don't remember, maybe Jordan?
May 09, 2025

I waited while work was being done on my car. There was pop corn available to eat More

by Janet Beach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department staff
May 04, 2025

Did not get an answer of why the check engine light came on. I think they must of reset them, because it came back on the next day along with a ABS light , trailer brake light came on. I took to my mechanic More

by akjorlie23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Taylor Hitchins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hoyt
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2025

Everything was very good and will always come back. I can always get my car in when I need to. More

by oudinot1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service was great
May 02, 2025

Whether I have a concern that I want looked at or something needs fixing,service is thorough and or done tight period.. More

by Jgbutler50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan in service desk and Scotty ,senior master tech
May 01, 2025

Everything was quick and super good. I'm confident that all was taken care of. More

by wendy.currie2268
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Currie
May 01, 2025

Great place. Courteous, knowledgeable and timely. The reason I choose Alphorn Ford for service on all of my vehicles and travel the 45+ minutes for all of my vehi More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike, Jordan, Gage.
April 30, 2025

I would not recommend them for either purchase or service. Purchase of vehicle was handled very poorly with no communication whatsoever. Had to make multiple trips to get purchase complete. When I we More

by onawhim2
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Eric
April 29, 2025

First time buying a car here and using their service center. I will continue to buy my cars from them and use their service center. They have gone above and beyond for me. They really do make you feel l More

by tarakoester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Alexander, Gage, and Jordan
April 26, 2025

Usually do a thorough job but last time did not refill fluid levels during service that says they check fluid levels More

by cin367
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Hitchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hoyt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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