Alphorn Ford - Service Center

See comments above. Retain this gentleman at all reasonable accounts. He adds great value, and I will remain a loyal customer. So happy Mike Islami is no longer with you Retain this gentleman at all reasonable accounts. He adds great value, and I will remain a loyal customer. So happy Mike Islami is no longer with your dealership. He treated me in a very condescending manner. More

Service was great,all warranty issues taken care of. Sales with Ken and Eric is always great. Thanks Sales with Ken and Eric is always great. Thanks More

Always do what I ask for and everyone is professional and courageous! Have been a long time customer courageous! Have been a long time customer More

I bought my Escape last month. The sales, finance, and service department staff were all very professional, informative, and friendly. My salesperson, Ryan, was especially helpfu The sales, finance, and service department staff were all very professional, informative, and friendly. My salesperson, Ryan, was especially helpful. Everything went smoothly and was a good experience. I would recommend Alphorn Ford. More

Good dealership, always able to get me in when I want. Making an appointment on line isn’t the best. Make appointment by calling. Making an appointment on line isn’t the best. Make appointment by calling. More

I ordered 4 tires and I received a call 2 days later that my tires were in and I scheduled an appointment and my tires were mounted,balanced and aligned. Very good service and quickly. my tires were in and I scheduled an appointment and my tires were mounted,balanced and aligned. Very good service and quickly. More

Always amazes me with their professionalism. ..am glad I found this dealership for my needs! ..am glad I found this dealership for my needs! More

Service Department was awesome. Ordered new tires and had a appointment schedules, but got a flat tire before my appointment. They worked me in early to get all four tires. Ordered new tires and had a appointment schedules, but got a flat tire before my appointment. They worked me in early to get all four tires. More

Customer service needs a lot of work. They need to step up taking better care of the customer. As customers we should have to source our own parts, push service to keep us updated with us They need to step up taking better care of the customer. As customers we should have to source our own parts, push service to keep us updated with us calling them regarding our vehicle. Too many calls made by us to receive the service we needed. Seems like everyone there passes the Buck to someone else. NOT a good experience. Will be looking for another dealer to use. More