Alpine Buick GMC, Littleton/Denver/Highlands Ranch

He never followed through with anything! Passed the buck on to another salesman. Still nothing Passed the buck on to another salesman. Still nothing More

I would have given 5 stars for both Mishael and Alpine, but at the end there was a matching seat cushion in the used truck, $50,000 truck I bought, that I said I wanted left in there. It matched the inter but at the end there was a matching seat cushion in the used truck, $50,000 truck I bought, that I said I wanted left in there. It matched the interior perfect, and I also have a sciatic nerve issue and that would have helped on long drives. Secondly, when they detailed the truck they must have buffed/polished the tailgate too hard and they brushed the black color off of the embossed Tundra letters in the tailgate. Both Mishael and I said it looked different the day I bought it (it was detailed later due to your backlog and I picked it up 5 days later). It was very disheartening that the cushion was missing and no one could find it and no one would take responsibility for taking it out of the truck. Yes I would have bought the truck without it, but once I knew it was there I was excited that it matched perfectly (even Mishael commented on the match) and it would help my sciatic nerve issues on long drives. I said I wanted it left in there and then somehow it disappeared during detailing. Mishael was great and the purchasing was easy, but at the end of the day, details, follow up, and communication matter in business and life. Deliver the truck that I bought the way I saw it the day I purchased it. No effort was made to compensate or make it right, replace the matching seat cushion, offer to redo the lettering (the truck looks perfect now except the tailgate letters that are damaged), just no explanation for what happened. More

They were great to work with! 3rd vehicle we have purchased from Alpine. Mike Malone makes it so easy! 3rd vehicle we have purchased from Alpine. Mike Malone makes it so easy! More

Everyone was very respectful and friendly. The young man patiently listened when I mentioned my wiper fluid was empty. When completed the same young confirmed all fluids were topped off and ev The young man patiently listened when I mentioned my wiper fluid was empty. When completed the same young confirmed all fluids were topped off and everything was as good as new. It was a timely and pleasant experience. More

Always prompt. And easy to work with. It did take two days and i had to call to see if part was as told it would be there bext am And easy to work with. It did take two days and i had to call to see if part was as told it would be there bext am More

Great follow through in the process. Handled blockers well and was as transparent as I’ve seen. Handled blockers well and was as transparent as I’ve seen. More

My sales person Nathan was awesome and very helpful . Also the finance manger was great . Also the finance manger was great . More

I was visiting my son who lives in Highlands Ranch. My car said that it was time to change the oil, so I started looking for a dealer to service it. My car was dirty after the driven in, so I was taki My car said that it was time to change the oil, so I started looking for a dealer to service it. My car was dirty after the driven in, so I was taking it to get it washed and when I arrived, I discovered that there was a Buick dealership. I stopped in and they were very nice and took the car in and in an hour, it was done. A very good company to do business with. More

Handled me and my vehicle excellent! He made understand all he was going to do and made sure it got done! He made understand all he was going to do and made sure it got done! More

Siempre son muy amables y el servicio lo hacen rápido y muy bien estoy muy satisfecha con este servicio muy bien estoy muy satisfecha con este servicio More