378 Reviews of Alpine Buick GMC - Service Center
We bought a late model used car from Alpine Buick GMC, and they were great at accommodating and covering a repair of a broken part we did not notice until the night we got it home. and they were great at accommodating and covering a repair of a broken part we did not notice until the night we got it home. More
Awesome experience I will be coming to this dealership for the remainder of my relationship with this vehicle. Better service and customer service then other Alpine dealerships I've been to recently Color for the remainder of my relationship with this vehicle. Better service and customer service then other Alpine dealerships I've been to recently Colorado Springs More
Got me in fast and answered all my questions . Also explained what kind of oil she be used to keep performance up to par. Also explained what kind of oil she be used to keep performance up to par. More
I called for a warning light and recall on my Hummer. I was able to get an appointment the next day. The service was completed. The issue I had was with Jason Harris when I inquired about my vehicle he r I was able to get an appointment the next day. The service was completed. The issue I had was with Jason Harris when I inquired about my vehicle he related that it was going to take an extended period of time because I failed to mention the warning light when I set the appointment. I asked about providing a loner vehicle and he became argumentative. I told him to check the recorded conversation to verify the service that I requested like the message indicates. He continued to indicate I was lying and that it was not the service department’s fault. When I picked up the vehicle he again alluded that I was lying. Horrible customer service. More
I'm not happy with the invoice, there was no description of $21.28 in 'fees' Fees amount on invoice of $21.28 has no explanation of $21.28 in 'fees' Fees amount on invoice of $21.28 has no explanation More
Alpine has always done a fine job servicing my vehicle. I truly appreciate all you do! I truly appreciate all you do! More
Kenneth was professional, his customer service is impeccable and he returned my calls. Kenneth kept me updated on my car and navigated my warranty service with ease. Thanks so much Kenneth you rock. impeccable and he returned my calls. Kenneth kept me updated on my car and navigated my warranty service with ease. Thanks so much Kenneth you rock. More
It was a pleasure working with Kenny, I got a last minute appt to replace a turn signal and rear brake light. This was a very small problem with a very quick fix, but Kenny treated this service call minute appt to replace a turn signal and rear brake light. This was a very small problem with a very quick fix, but Kenny treated this service call as he would an all day job. He was attentive and kept me informed of the status of my vehicle. I would be happy to have him take care of any future work on my car. More
In for warranty work. Last time I was there for an oil change and tire rotation. They set the tps monitors incorrectly and I asked them to correct. I also pointed out I ha Last time I was there for an oil change and tire rotation. They set the tps monitors incorrectly and I asked them to correct. I also pointed out I had a nail in a tire and needed it repaired. When I picked up the car, the nail was still there and the tos monitors had been reset, but still incorrectly! More
Great responsive and personal service. They treat me like a long term customer despite me just starting to bring my truck to them for service. They treat me like a long term customer despite me just starting to bring my truck to them for service. More