381 Reviews of Alpine Buick GMC - Service Center
I went in for an oil change and a tire rotation. When I got in my car to leave, the tire pressure light was on. I pointed it out to the service advisor. He first said oh they didn’t reset the tire p When I got in my car to leave, the tire pressure light was on. I pointed it out to the service advisor. He first said oh they didn’t reset the tire pressure. Then he said no you have bad sensors. He didn’t offer to check it. I left and took it to Costco. They fixed it at no charge. I have an appointment with them to get new tires. Alpine lost additional business. I need to buy a new car and give my old car to my daughter. I need trust the place I purchase from. I don’t have trust at this point. I’ve been a customer for a long time. We have purchased two new cars from Alpine. I’m reluctant to bring more business there. More
Service appointment went well, but a little longer than expected. I was told the service dept. did a full check on the vehicle, and the tech mentiond 2 other possible repairs on the vehicle which was fine expected. I was told the service dept. did a full check on the vehicle, and the tech mentiond 2 other possible repairs on the vehicle which was fine with me. I didn't ask for that though, and if that was the reason for the delay I would say "Make sure your customer doesn't have somewhere else to be before adding unrequested services that lengthen the appointment time." More
I took my vehicle for oil change service and I had some previous concerns about my vehicles service. I spoke with the service manager and he addressed my concerns to my complete satisfaction. The service d previous concerns about my vehicles service. I spoke with the service manager and he addressed my concerns to my complete satisfaction. The service department took that extra step to ensure that I was completely satisfied before I left the dealership. More
Very friendly and great service! Under the price and timeframe quoted. I was very happy with the installation of the missing trim pieces from when I purchased the vehicle. Thanks Under the price and timeframe quoted. I was very happy with the installation of the missing trim pieces from when I purchased the vehicle. Thanks More
New service manager is doing an outstanding job on improving customer relations.. it appears to be new faces in the service department. Check in is slow compared to other dealerships I have dealt wi improving customer relations.. it appears to be new faces in the service department. Check in is slow compared to other dealerships I have dealt with. More
Great communication very competent people , fast service, this is my second vehicle I bought there it won’t be my last! this is my second vehicle I bought there it won’t be my last! More