474 Reviews of Alpine Buick GMC - Service Center
Always receive fast, professional, reliable and honest service each time I have my vehicle serviced here! service each time I have my vehicle serviced here! More
They serviced my car very well. I was told that they rotated my tires, but the plug on my passenger side is still there so I am a little curious to know if they actually really rota I was told that they rotated my tires, but the plug on my passenger side is still there so I am a little curious to know if they actually really rotated my tires or if they just don't rotate the one with the plug in it other than that if they rotated three tires, that was nice of them to do with no charge Mohammed was very good in getting me out of the dark with details that I didn't know about my car that I owe now and for future information on a car I can possibly own in the future or finance I should say More
I had an absolutely fantastic experience at Alpine Buick GMC. From the moment I pulled into the service bay, I was greeted warmly and treated with professionalism and respect. The service advisor kept me in GMC. From the moment I pulled into the service bay, I was greeted warmly and treated with professionalism and respect. The service advisor kept me informed every step of the way and made sure all my concerns were addressed thoroughly. The technician working on my vehicle did an exceptional job—everything was completed ahead of schedule and my car feels brand new again. I also appreciated how clean and welcoming the lounge area was while I waited. This team truly goes above and beyond to make sure customers are taken care of. I’ll definitely be coming back to Alpine Buick GMC for all my future service needs. Highly recommend! More
Sales team is pushy and annoying. Constantly texting and emailing about a “great deal”, but won’t provide any information. Just saying “call me”. Nobody wants to call your sales peopl Constantly texting and emailing about a “great deal”, but won’t provide any information. Just saying “call me”. Nobody wants to call your sales people. Your sales team needs some training and new tactics. More
I have a GMC 2021 AT4. I’m from Jackson MS. I was out in Rocky Mountain National Park and had to change my rear tire due to and rock slice on the side. Called these guys at I’m from Jackson MS. I was out in Rocky Mountain National Park and had to change my rear tire due to and rock slice on the side. Called these guys at 8:30 Monday morning 6/23. Explained my situation and the need for a new tire. They called me back in 5 min and said that they could get me in at 3:30 with a new tire. That worked out perfectly as I had to take a friend to the airport to catch a flight. I arrived at 2:30. They immediately took care of me and I was back on the road at 3:30 ahead of scheduled. I always use my GMC dealership (Phil Moore) in Jackson, MS for all my serivice needs. These forks took equal care of me as if I had bought the truck there. My experience couldn’t have been better! Terrell Knight. More
They are great will continue to use Alpine for all service. A thumbs up to the service department. service. A thumbs up to the service department. More
Kenny dropped the ball when he took time off. My truck was there for two days without a call from dealer. I had to call to check the status. Was told my coolant sensor was out and a new tank with My truck was there for two days without a call from dealer. I had to call to check the status. Was told my coolant sensor was out and a new tank with sensor was needed. Given a cost of $599. I told the guy I had a warranty. They got it approved by warranty and repair made. Rico was great and took care of me after the ball was dropped by Kenny. More
I brought my car in for two problems, only addressed one problem, first problem still wasn’t fixed, put me in a terrible rental car that wasn’t comparable to my car, have to call to get updates, almost had problem, first problem still wasn’t fixed, put me in a terrible rental car that wasn’t comparable to my car, have to call to get updates, almost had my car for a month. My car still isn’t fixed, and still waiting, making my car payments More
Me encanta este lugar, son muy amables con los clientes lo recomiendo 100% recomiendo especialmente a serguio quien fue que me ayudo een el intercambio de mi nueva camioneta, muy amable y atento gracias lo recomiendo 100% recomiendo especialmente a serguio quien fue que me ayudo een el intercambio de mi nueva camioneta, muy amable y atento gracias More
Alpine GMC provides friendly customer service that helped my truck get fixed. Thanks for the good work my truck get fixed. Thanks for the good work More