Alpine Nissan of Denver Service Department

Their service department is horrible, brought my pathfinder to do some warranty work and I get no response from them for a week. I will not be a returning customer and I urge others to use a differn pathfinder to do some warranty work and I get no response from them for a week. I will not be a returning customer and I urge others to use a differnet Nissan dealer. More

Had a 12:00 appointment for an oil change on my 2016 nissan ultima today. They said I was going to be waiting 2.5 to 3 hours for it to be complete. I said if I have an appointment why do I have to wait? nissan ultima today. They said I was going to be waiting 2.5 to 3 hours for it to be complete. I said if I have an appointment why do I have to wait? I had a birthday party to be at. Why make appointments if they don't honor the time. She says, want to reschedule? I was like why? I may still have to wait up to 3 hours to get it again. Not happy with the service I was..or should I say... wasn't given. More

Overall the team was helpful and supportive. They got us in immediately, last minutes, and got our car battery fixed quickly. It was overall, a pleasant and positive experience. However, they only addressed in immediately, last minutes, and got our car battery fixed quickly. It was overall, a pleasant and positive experience. However, they only addressed part of the concern. We had asked the team to also check an issue we had had with the tires. Upon paying and checking out, we confirmed with the associate that the mechanic had checked our tires, and they assured us that the tires had been checked and there were no issues, but shortly after I continued to lose air in a tire and am now having to address that concern. Overall, a fine experience, but disappointed that only part of the concerns I brought my car into the dealership for were addressed. More

This was my first time using Nissan service it was a This was my first time using Nissan service it was a very pleasant experience and assisted by a very helpful employee named Kyle. Thank you This was my first time using Nissan service it was a very pleasant experience and assisted by a very helpful employee named Kyle. Thank you More

Jeromy provided superb service performance for my appointment on July 30. He has an extraordinary attention to every last detail and delivers outstanding customer satisfaction. My replacement part to appointment on July 30. He has an extraordinary attention to every last detail and delivers outstanding customer satisfaction. My replacement part to my Rogue was very timely and exceeded my expectations. Myrna Mamaril More

Got me right in had a Lyft take me and pick me up. Got me right in had a Lyft take me and pick me up. Service time relatively quick explanations were good. Kept in contact throughout the service time. Got me right in had a Lyft take me and pick me up. Service time relatively quick explanations were good. Kept in contact throughout the service time. More

I have been bringing my Nissan Murano there since I bought it / I brought it into the shop for my drivers side door window and my sunroof was not opening correctly / he said that was a easy fix just ho bought it / I brought it into the shop for my drivers side door window and my sunroof was not opening correctly / he said that was a easy fix just holding down the button to reset and said he would take care of it / I am very upset he did not say he was going to charge $80 to push a button More

If you want great customer service then find another dealership. If you want good customer services then find another dealership. If you like being treated like trash then you found the dealership for dealership. If you want good customer services then find another dealership. If you like being treated like trash then you found the dealership for you. I can tell you that Jeff the G.M and Nick the service manager are experts in the area of terrible customer service. If you want a service department that will damage your vehicle every time they touch it, then you found the right place. I've had nothing but one bad experience after another dealing with this company and they have not once tried to make things right with me. I even had to tell them that they should at least apologize for the headaches and inconvenience they caused me. More

Super Service -- By Kyle!! So impressed by Kyle's genuine care, concern that all the service that was needed for Rogue was perfectly carried out- super quality, super customer s So impressed by Kyle's genuine care, concern that all the service that was needed for Rogue was perfectly carried out- super quality, super customer service by Kyle! And Nick More

Great Service I stopped by for an oil change and my service tech, Yvonne, was terrific. I will go back again and I recommend this dealership. I had an excellent exp I stopped by for an oil change and my service tech, Yvonne, was terrific. I will go back again and I recommend this dealership. I had an excellent experience. More