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Amesbury Chevrolet, INC.
Amesbury, MA
405 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 405 reviews
March 09, 2017
Great customer service! Eric and Brian worked with us to get us the best deal on our new Equinox. No high pressure here, just good old fashion customer service. Eric and Brian worked with us to get us the best deal on our new Equinox. No high pressure here, just good old fashion customer service. More
by Ginger
Employees Worked With
Eric Martin
March 09, 2017
2nd Purchase Today I made my 2nd purchased. This was the ONLY time that I had purchased a 2nd vehicle from the same dealership. The staff showed courtesy in every Today I made my 2nd purchased. This was the ONLY time that I had purchased a 2nd vehicle from the same dealership. The staff showed courtesy in every respect. There was no pressure from anyone. When I went in Eric was ready to assist me in my purchase. Brian greeted me as I did the test drive. After the test drive Eric went over final details of the purchase. William got the best deal possible for the amount I could afford. I would definitely recommend Amesbury to friends and relitives. More
by BryanD1956
Employees Worked With
Eric, Sales, Will, Financing, Brian, Sales Manager
March 05, 2017
Defines "ease of doing business" and "great customer service Met Kelcey when I walked in late on a Saturday afternoon. I was interested in a Chevy SS, and he took me thru all the great things about the car in th Met Kelcey when I walked in late on a Saturday afternoon. I was interested in a Chevy SS, and he took me thru all the great things about the car in the showroom - not a hint of a high pressure sale at all, just a really personable, informative, detailed and professional overview. Kelcey offered up details on all the available incentives and gave me very precise vehicle sell price, that was very straightforward and comprehensive, including misc fees and the finance process. Really made me comfortable with the whole buying process. Came back Sunday morning as scheduled, Kelcey had all the docs prepared as discussed, No surprises, no changes - just the BEST and EASIEST car purchasing experience I have aver had (I have purchased a new Dodge, Nissan, Acura and (2) Hondas in the last 15 years) none even come close to the EASE OF DOING BUSINESS, INTEGRITY AND TOTAL CUSTOMER FOCUS I experienced dealing with Kelsey and Amesbury Chevrolet Next step was meeting Will and handling financing and paperwork. Will was tremendous, just as personable, professional and customer focused as Kelcey. Will got me excellent financing rate and was extremely diligent in stepping through all parts of the paperwork process. He was a pleasure to do business with. If you want an informative, helpful, stress free car car buying experience, with professionals that treat you with tremendous integrity and respect - Kelcey and Will at Amesbury Chevrolet are the guys!! More
by Keitheb01
Employees Worked With
Kelcey Przybyla, WILLIAM GRANATA
March 05, 2017
Eric Martin was great, very transparent dealer! My father sold cars for about 10 years when I was a kid. I knew all of the tricks, and heard all of the horror stories about buying cars, and you used My father sold cars for about 10 years when I was a kid. I knew all of the tricks, and heard all of the horror stories about buying cars, and you used to have to go into it like walking into a battlefield. That's why I always bought in cash, and from a private sale. When I realized what I wanted (2017 Chevy SS), I knew I would have to go to the dealer. I was on guard. But right away when I walked in, I met Eric, and he was totally up-front and very honest from the start. He was asking me all these questions to see if I qualified for any and all discounts/rebates they were offering at the time. I had test-driven an A4 earlier, and I requested that the dealership submit to me their best offer, they only get 1 shot. I was going to do the same with the SS. But, it was their 20% off MSRP deal, and holy crap, how could you not go with that! I was expecting to pay 1, maybe 2K less than MSRP (They're in demand). I tried to play coy, but I was totally sold when I saw the sub-40k price for a 4-door sedan, with a corvette engine and a 6-speed manual. And BTW, they sold 3, 3! SS's within an hour if you count my deposit! That has to tell you something about the pricing and service. Anyway, I'm rambling. When I went into sign everything today, there were no gimmicks. There were products that were offered, some I bought, some I didn't, but there was zero pressure. Will, who I was signing everything with was playing some Sinatra in his office, and it was a very relaxed atmosphere. I was totally taken aback about how all the stories I heard from my pops didn't seem to apply to these guys at all. Anyway, as you can guess, I 100% give my full endorsement of everyone at Amesbury Chevy. No games, no pressure, and everyone was very personable. I was a skeptic, but take it from me, if you're concerned, give them a shot, and ask for Eric. I don't plan on ever getting rid of my SS, but if I did, I would bend over backwards to come back to these guys, knowing I won't get (or tried to be) screwed. More
by Brian A Winter
Employees Worked With
Eric Martin, WILLIAM GRANATA
February 20, 2017
Worst experience ever I have never seen a car dealer try to run my credit so much when I said not to just to let me know if they are going to run it. They ran my credit a t I have never seen a car dealer try to run my credit so much when I said not to just to let me know if they are going to run it. They ran my credit a total of 8 times and only one of them was otherized by me. I will never go to Amesbury chevy again worst customer service and worse loan office More
by Matteu
Employees Worked With
I don't know names
November 27, 2016
Knowledgeable and caring Both sales and service departments are well staffed and knowledgeable, courteous and comfortable to work with. I had a persistent front end vibration Both sales and service departments are well staffed and knowledgeable, courteous and comfortable to work with. I had a persistent front end vibration that turned out to be a road force balance issue that they resolved. More
by bcorb77
Employees Worked With
Steve Buonomo
October 21, 2016
Eric Martin was great Found the car I wanted online, sitting in their lot. It had just come in, so there weren't even pictures. The online marketing guy took some pictures, Found the car I wanted online, sitting in their lot. It had just come in, so there weren't even pictures. The online marketing guy took some pictures, and we came down to drive it and ink the deal. A couple of things weren't ready for the car to be delivered, so Eric coordinated with my crazy schedule to deliver. He noticed a few things that weren't up to his/dealership standards and arranged for the car to be brought back and remedied. While it would have been better to be done in one visit, I respect a company that stands behind their product and makes it right. Only piece I would have avoided is the extended warranty sales pitch by some guy in a back office after we had inked the deal. They wouldn't tell me why I had to see him until he started his pitch. Probably didn't help I was in a hurry. My wife loves the vehicle, and that's the big deal! More
by award795
Employees Worked With
Eric Martin
July 29, 2016
Best Chevrolet Dealer Around. I have been very fortunate to have had my 2013 Chevy Cruze LTZ RS serviced at Amesbury Chevrolet on two occasions in the past 12 months. Although I pu I have been very fortunate to have had my 2013 Chevy Cruze LTZ RS serviced at Amesbury Chevrolet on two occasions in the past 12 months. Although I purchased the car at the "Shop Us Last" Chevy dealer the team at Amesbury Chevrolet has serviced the vehicle as if it was their own. The first time it was in for service it turned out the part would take a few days to be delivered (turbo failed) so they insisted that I come down an take a free loaner. The second time in for service the part was available (PCV Valve Cover) and it was repaired by 10:00 AM! The entire team, sales, reception and service get an A+ rating from me and have easily earned my loyalty so when I make my next purchase I will honor them with the sale. Kind regards, Gene More
by 2013 Chevy Cruze LTX RS
Employees Worked With
Jonathan Ford (both occasions)
July 25, 2016
Recalls suck, but dealership didn't. I’m taking the time to write this review because every experience should be heard, good or bad. I wanted a new to me (used) pickup truck. I found a gr I’m taking the time to write this review because every experience should be heard, good or bad. I wanted a new to me (used) pickup truck. I found a great 2014 GMC Sierra 1500 SLE online at Amesbury Chevy with 32k miles on it. It was priced well, right at market value. It was advertised as a Certified Pre Owned as well. Which was great extending the bumper to bumper warranty another 12 months/12,000 miles. I called the dealership to see if the truck was still available. Adam Enxing said it was. I told him I could come in the next day and test drive it. I requested he texted me proof he had a title in hand. I’ve been deceived in the past by dealers who offered a car for sale, and wanted me to leave a deposit and/or sign a P&S, but they didn’t have the title in hand. Getting the title in the mail usually takes a few weeks up to 6 ! Kind of a crappy way to do business but not disclosing to the customer you technically can’t sell the car until the title comes in. Adam said they don’t play those games and he texted me proof of the title in hand right away. I went to the dealership the next day and took it for a test drive. Adam disclosed there were 2 Recalls on the truck and that we could sign a P&S and leave a deposit, but the truck couldn’t be delivered until the recalls were fixed. I left a deposit and the recalls were fixed within a week of initially signing a P&S and leaving a deposit. It was frustrating having to wait. It wasn’t the dealers fault as the parts were back ordered because everyone in the country wants them. Adam followed up with me everyday with the status of where we were at. Brian Lehman the Business Manager was great. He said (and allowed me to put it in writing) if the truck wouldn’t be ready for delivery within a week they would refund my deposit (which obviously they would) and we could walk away friends. There was no pressure to finance with the dealership either as I explained I wanted to use my credit union. When I arrived to the dealership to take delivery, everything was exactly the way it should be. Car detailed, registered with plates. A 2nd remote starter and key were made for me just like we agreed. The dealership was down to earth and I had a good experience. I would go back. More
by Respirologist
Employees Worked With
Brian Lehman, . Adam Enxing
July 20, 2016
They string you along and then cant deliver on their promise Contacted the Sales manager regarding a 2016 SS, they had one in stock, it was supposedly sold, they said they could get a twin from another dealer... Contacted the Sales manager regarding a 2016 SS, they had one in stock, it was supposedly sold, they said they could get a twin from another dealer...NO SALE, they said they could get one from PA, it took 3 days to get an answer ...They CANT DELIVER.....I almost lost 9800 in rebate s waiting for them, they talk nice but are FULL OF HOT AIR.....to be polite...I own 10 cars personally Ive purchased from many dealers, but No one ever outright LIED TO ME like they did.i gave them a credit card IN FULL FAITH THE DEAL WOULD GO THROUGH!..Horse Hockey Thanx Alot..for NOTHING More
by gxp-ls3
Employees Worked With
Sales Manager
