Anaheim Hardin Pontiac

I went to Hardin due to being referred by a friend, I figured that things would go smooth. They were ok until the end then everyone passed me off from one person to another. That does not make a custom figured that things would go smooth. They were ok until the end then everyone passed me off from one person to another. That does not make a customer feel very valued. I have had my vehicle for a bit over a year and I have had issues and have been made promises to fix the issues but they have not come through. It is very disappointing that a customer can't get good service these days. In filling out the survey I rated them how I felt I recieved service, and when they got it back they were upset because they did not recieve all excelent remarks. With them pressuring for excelent ratings and not allowing the customers to give their real opinion is wrong and gives a false interpretation for thos who are depending on other customers to get them to a dealership who will take care of them. The survey's are fixed and are not accurate becuase the ones that are sent in are from friends and they give how they feel personally outside of the transaction and not honestly. I would not refer anyone back to this dealership and will not retun when it comes time for a vehicle change. They do not have the customers best interest in mind, they have thier own and how much they can get from GMC for good ratings. Who would want to deal with people like that? More

I bought a 2006 Pontiac Solstice at this dealership. I have had problems with the car with noise in the wheels, the cd player stopped working, the cup holder broke, the top was defective. I took the car i have had problems with the car with noise in the wheels, the cd player stopped working, the cup holder broke, the top was defective. I took the car in for the noise in the wheels three times and I actually got in an accident and GM has decided it was not their fault. I did not hit anything my car just lost control. I took in the car for the top like 3 times also. First they added a pad then they replaced the whole top then the hinges were malfunctioning. Today 2 years after my car 5 months after the accident the top is still leaking when it rains. The pinion is leaking also. I'm like I want a new car! I bought this car here at this dealer! They said we can give you GM's 800 number. I took it to GM. I tried to get a lawyer to fight this for me but since I have to bodily injury they don't see it worth their time. I'm left with GM the dealer and my insurance. I hope people learn from this. DONT BUY GM(AMERICAN) BUY FOREIGN!!!! More