Anaheim Hyundai

Avoid This Dealership Horrible customer service all across the board, from the staff to the management. Unfortunately I am not able to give less than 1 star. I put a de Horrible customer service all across the board, from the staff to the management. Unfortunately I am not able to give less than 1 star. I put a deposit on a car that I was told would be in stock on July 17. A couple weeks away from the arrival date, I began following up to make sure its arrival was still on schedule. After a week of no follow up, I started to worry something was wrong. I eventually found out from Hyundai corporate, not the dealership, that the car I put a deposit on was sold on July 2. I then spent the next week trying to get a hold of someone at the dealership to get an explanation and try to work on a solution. I had troubles getting a hold of anyone, and when I did, I didn't get any answers or solutions, and on one occasion I had an employee flat-out hang up on me. Eventually, it was clear to me that nobody was going to help me, so I ended up buying a car elsewhere. The day after I bought a car I finally got a call back from Ahmad, with whom I spoke on Tuesday, with no follow up. He told me that he did call me back on Tuesday, but I never received a phone call from him nor did he leave a voice mail. Even after I told him this, he would not relent and was adamant that he did call, despite evidence to the contrary. This dealership made a mistake, but made absolutely no effort to correct it; instead, I had an extremely difficult time getting a hold of anybody, never got any answers when I did talk to anyone, was hung up on, and called a liar by a manager. Save yourself the headache and avoid this dealership. More

Excellent customer service We been work with Frank Yu as Internet Sales Manager for more than 4 years and lease over 5 cars from him. He is very professional and provided best We been work with Frank Yu as Internet Sales Manager for more than 4 years and lease over 5 cars from him. He is very professional and provided best after sales service. More

Q was knowledgeable about the products- Very nice experience If you want technical car knowledge then go to Q. Quiet yet knows his cars. Take a test drive with him and ask him tons of questions, he does not mi If you want technical car knowledge then go to Q. Quiet yet knows his cars. Take a test drive with him and ask him tons of questions, he does not mind. He is courteous and tries to help. More

Q was a great salesman. Had a great experience buying a 2018 Sonata from Russell Westbrook Hyundai of Anaheim. Salesman Q had the cars and info for me when I arrived and was Had a great experience buying a 2018 Sonata from Russell Westbrook Hyundai of Anaheim. Salesman Q had the cars and info for me when I arrived and was driving home in a new car 2hours later. Thank you Q. More

Best Experiance I talked with Q Babazadeh about purchasing a car. Q showed us selection of cars and worked with us to select the car for my daughter. Q was able to ge I talked with Q Babazadeh about purchasing a car. Q showed us selection of cars and worked with us to select the car for my daughter. Q was able to get us the car that we wanted with all the options. Russell Westbrook Hyundai Of Anaheim has one of the best customer service of any dealership that I have been to. Thank you Q. one of the Best experience in purchasing a car. More

Amazing first lease experience! I talked with Zel, the Internet Manager in advance, and he was very helpful in providing the lease terms I wanted. No tricks or games, very honest. I talked with Zel, the Internet Manager in advance, and he was very helpful in providing the lease terms I wanted. No tricks or games, very honest. Then I came in and Q Babazadeh helped me with the rest. He was extremely kind and knowledgeable. Q taught me all about the special features about my Sonata. I am thankful that he showed me how to best use my new car! More

Amazing...!!!!!!! Frank and Jake thank you guys so much .. from the bottom of my heart thank you .. I am so happy with my brand new Tucson ... you guys went out of your Frank and Jake thank you guys so much .. from the bottom of my heart thank you .. I am so happy with my brand new Tucson ... you guys went out of your way to help me out .. I highly recommend Hyundai of Anaheim .. frank offers amazing costumer service.. he listens and will do anything so you can leave happy Lol I went in for service on my sonata and I drove out in a brand new suv .. thanks Frank and Jake .. More

Super Great It’s a car sale Always the same for a car sale A lot of time and work on buyer But we got a car Great It’s a car sale Always the same for a car sale A lot of time and work on buyer But we got a car More

The best experience at a dealership. Q was great. He made the entire process easy. I love the car! I highly recommend Q and this dealership. I knew instantly when I drove to the dealersh Q was great. He made the entire process easy. I love the car! I highly recommend Q and this dealership. I knew instantly when I drove to the dealership I was in good hands. More

In and out in just under two hours! What can I tell you....Q is the man! We traded a few texts and phone calls before I came in and he was able to get me in and out of there fast! And th What can I tell you....Q is the man! We traded a few texts and phone calls before I came in and he was able to get me in and out of there fast! And that included him taking the time to set up all the tech in my car and go over key features. I would definitely recommend this dealership and especially Q to anyone looking for a new Hyundai or Genesis! Thanks again for a great experience Q and everyone at Russell Westbrook of Anaheim! More